CLK 15R – Office Manager (Supervisory)

Posting Title
CLK 15R – Office Manager (Supervisory)

Position Classification
Clerk R15

Union
GEU

Work Options
Hybrid

Location
North Vancouver, BC V7P 3M7 CA (Primary)

Salary Range
$59,015.56 – $66,749.47 annually

Close Date
11/29/2024

Job Type
Regular Full Time

Temporary End Date

Ministry/Organization
BC Public Service -> Children & Family Development

Ministry Branch / Division
North Vancouver Resources, CYSN and Out of Care

Job Summary

The Team
Our team supports key programs such as Resources, Out of Care, Recruitment, CYSN (Children and Youth with Support Needs), CYHM (Children and Youth with Mental Health), Youth Justice, and Guardianship. We collaborate closely with social workers, clinicians, and the executive team to provide essential administrative support, allowing our colleagues to focus on their core responsibilities. By streamlining processes and managing administrative tasks, we contribute to a more efficient and effective work environment. Our efforts help improve outcomes for vulnerable minors, giving our team a deep sense of purpose and fulfillment.

The Role
As an Office Manager, you will provide vital support to program management and staff by coordinating various office administration functions. Your responsibilities will include overseeing human resources, payroll, records management, facilities, and asset management. In addition to supervising administrative staff, you will assist social workers with financial management and support multidisciplinary teams, including psychiatrists. You will also interact with the public to help them access services. This role requires in-depth knowledge of programs such as mental health, child protection, guardianship, and adoption. You will be responsible for mentoring administrative staff and ensuring smooth coordination among teams. Your work will play a crucial role in delivering care and support to vulnerable minors, ensuring they receive the attention and assistance they deserve.

Qualifications:
Education and Experience Requirements

• Certificate or coursework in business or office administration and one (1) year related experience; OR
• Secondary School graduation (Dogwood, GED) and two (2) years related experience; OR
• Evergreen and three (3) years related experience; OR
• An equivalent combination of education and experience may be considered.

Related years of experience in each of the following:

• Experience providing administrative and financial support services for a group of staff.
• Experience supervising others.
• Experience working with standard office procedures.

Preference may be given to applicants with:

• One (1) year experience working with any of the following systems. Integrated case management system (ICM), Management Information System (MIS), Enterprise Document and Record Management System (EDRMS), Community and Residential Information System (CRIS), or Corrections Network (CORNET).
• Six (6) months experience working with vulnerable children and families in a human/ social services setting.
• One (1) year experience directly supervising administrative staff in an office setting.

For questions regarding this position, please contact Lisa.Milburn@gov.bc.ca .

About this Position:
There are currently two positions available. One position will support the Resources, Out of Care, Recruitment and CYSN team and the other position support the CYMH, Youth Justice and Guardianship team.
Flexible work options are available; this position may be able to work up to 2 days at home per week subject to an approved telework agreement.
An eligibility list may be established to fill future permanent and/or temporary vacancies.
A Criminal Record Check (CRC) and Criminal Record Review Act Check (CRRA) will be required.
Employees of the BC Public Service must be located in BC at the time of employment.

Working for the BC Public Service:
The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.

We are committed to ensuring that reasonable accommodations are available throughout the hiring process, including the assessment and selection stages. Please email the individual or contact listed on the posting if you require an accommodation to fully participate in the hiring process.

The Indigenous Applicant Advisory Service is available to Canadian Indigenous (First Nations [status or non-status], Métis, or Inuit) applicants. Indigenous applicants can contact this service for personalized guidance on the BC Public Service hiring process including job applications and interviews.

How to Apply:
Your application must clearly demonstrate how you meet the job requirements listed above. Applicants who are selected to move forward in the hiring process may be assessed on their knowledge, skills, abilities, competencies and other position related requirements as outlined in the Job Profile at the bottom of the posting.

Cover Letter: NO – Please do not submit a cover letter as it will not be reviewed.

Resume: YES – A resume is required as part of your application, however, it may not be used for initial shortlisting purposes.

Questionnaire: YES – You will need to complete a comprehensive questionnaire to demonstrate how you meet the job requirements. Include all relevant information about your educational accomplishments and employment history including job titles, start and end dates (month and year) of your employment, and how you obtained your relevant experience. The questionnaire will take approximately 60 minutes to complete.

Find more information on the recruitment process, including helpful tips and videos about the application process, visit the Your Job Application page of MyHR. Gain insights into the hiring journey by joining a Career Conversation . Applications will be accepted until 11:00 pm Pacific Time on the closing date of the competition. If you are experiencing technical difficulty applying, visit the Technical Assistance page of MyHR.

Job Category
Administrative Services, Social Services

Additional Information