Business Operations Coordinator, Medical Affairs – BC Cancer – Vancouver

Business Operations Coordinator, Medical Affairs
BC Cancer
Vancouver, BC

The Business Operations Coordinator participates in the design, development, implementation and operation of business administration and information management processes to effectively support BCCA senior management and the BCCA physician group. Acts as a first point of contact and resource to physician members by providing information and direction and following up with relevant personnel on emergent issues. Maintains databases related to physician administration and coordinates the collection and collating of data for internal and external reporting. Completes and submits human resources and financial documentation as required and manages related recordkeeping and payment systems.

What you’ll do

• Implement and maintains business processes pertaining to specialist physician Special Education Research Program (SERP), Medical Leadership appointments and performance reviews, and new physician orientation.
• Manage the TeamSites for Medical Affairs Administration (MAA) including responsibility for development of strategies to ensure their usefulness as tools in achieving MAA objectives including overall design, content, site analytics, and quality assurance. Identifies new tools or applications that will improve work processes and/or user experience.
• Research, write and produce communication materials including notes, updates, presentations and educational materials. Conducts needs assessments through discussions with colleagues and members of the Health Authority, and via online surveys to identify potential new communications/educational resources.
• Facilitate the preparation, tracking, distribution and storage of physician service/sessional contracts/salary agreements, and compensation/expense payment requisitions and approvals in accordance with established standards of practice.
• Participate in the development, communication and sustainment of MAA policies and procedures. Provides administrative support that respects confidentiality and ensures that administrative matters are organized and dealt with in a professional manner. Evaluates business processes and recommends improvements.
• Act as liaison between physicians and PHSA departments (Physician Compensation, Finance, Payroll and Human Resources) by sharing information, clarifying details, responding to queries, resolving issues and/or ensuring follow-up by relevant personnel on emergent issues.

What you bring

Qualifications:

• A level of education, training, and experience equivalent to a degree in health, business, public administration or related field supported by at least three (3) to five (5) years related experience in business, operations and financial management, in particular contract administration and communication.

You have:

• Superior analytical skills including the ability to comprehend, analyze and resolve complex issues and present information in concise meaningful ways.
• Highly developed business writing and verbal communication skills with the ability to document work appropriately.
• Demonstrated ability to use database, spreadsheet and word processing software at an advanced level.
• Demonstrated ability to exercise tact, good judgment and initiative.
• Physical ability to perform the duties of the job.
• Knowledge of the health care and health research sectors is an asset, as well as an understanding of the academic writing and publication process.
• Commitment to upholding the shared responsibility of creating lasting and meaningful reconciliation in Canada as per TRC (2015) and BC’s Declaration on the Rights of Indigenous Peoples Act (2019).
• Knowledge of social, economic, political and historical realities impacting indigenous communities and familiarity with Indigenous Cultural Safety and anti-racism and accompanying reports (BC DRIPA, TRC, etc.).

What we bring

Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That’s why we’re focused on your care too – offering health, wellness, development programs to support you – at work and at home.

• Join one of BC’s largest employers with province-wide programs, services and operations – offering vast opportunities for growth, development, and recognition programs that honour the commitment and contribution of all employees.
• Access to professional development opportunities through our in-house training programs, including 2,000 courses, such as our San’yas Indigenous Cultural Safety Training course, or Core Linx for Leadership roles.
• Enjoy a comprehensive benefits package, including municipal pension plan, and psychological health & safety programs and holistic wellness resources.
• Annual statutory holidays (13) with generous vacation entitlement and accruement.
• PHSA is a remote work friendly employer, welcoming flexible work options to support our people (eligibility may vary, depending on position).
• Access to WorkPerks, a premium discount program offering a wide range of local and national discounts on electronics, entertainment, dining, travel, wellness, apparel, and more.

Job Type: Temporary, Full-Time (Until April 1, 2026)
Salary Range: $67,861 – $97,550 /year. The starting salary for this position would be determined with consideration of the successful candidate’s relevant education and experience and would be in alignment with the provincial compensation reference plan. Salary will be prorated accordingly for part time roles.
Location: 500 – 686 West Broadway, Vancouver V5Z 1G1
Applications accepted until position is filled.
Hours of Work: Monday – Friday; 08:30-16:30
Requisition Number: 175325E

What we do

The Provincial Health Services Authority ( PHSA ) plans, manages and evaluates specialized health services with the BC health authorities to provide equitable and cost-effective health care for people throughout the province. Our values reflect our commitment to excellence and include: Respect people – Be compassionate – Dare to innovate – Cultivate partnerships – Serve with purpose.

Learn more about PHSA and our programs: jobs.phsa.ca/programs-and-services

PHSA is committed to employment equity, encouraging all qualified individuals to apply. We recognize that our ability to provide the best care for our diverse patient populations relies on a rich diversity of skills, knowledge, background and experience, and value a safe, inclusive and welcoming environment.

Reconciliation is an ongoing process and a shared responsibility for all of us. The BC Governments’ unanimous passage of the Declaration on the Rights of Indigenous Peoples Act was a significant step forward in this journey-one that all health authorities are expected to support as we work in cooperation with Indigenous Peoples to establish a clear and sustainable path to lasting reconciliation. True reconciliation will take time and ongoing commitment to work with Indigenous Peoples as they move toward self-determination. Guiding these efforts Crown agencies must remain focused on creating opportunities that implement the Truth and Reconciliation Commission Mandate.

ATTN: PHSA Employees:

To be considered as a PHSA employee (internal applicant) for this position, you must apply online via your internal profile at http://internaljobs.phsa.ca

Please note the internal job posting will no longer be accessible after the expiry date of November 14, 2024. If the internal job posting has expired, please contact the Internal Jobs Help Desk and advise that you would like to be considered as a late internal applicant for this position. Please do not apply for the external job posting.

If you have not registered your internal profile, a password is required to log in for the first time. To obtain your password, please contact the Internal Jobs Help Desk at 604-875-7264 or 1-855-875-7264. Please note regular business hours are Monday – Friday (excluding stats), 8:30am to 4:30pm. For inquiries outside of regular business hours, please email the Internal Jobs Help Desk at internaljobshelpu@phsa.ca and a Help Desk Representative will contact you the next business day.