Social Services Program Manager, Community Living Contracts ($71,526/yr, $1200 hiring bonus + Relocation Assistance to Masset, BC)

• Live and work in one of the most stunning places in Canada
• Receive a competitive annual salary of $71,526, $1200 hiring bonus, plus full benefits
• Make a lasting impact while serving our vibrant community

About the Haida Gwaii Society for Community Peace

Located in Masset, BC, the Haida Gwaii Society for Community Peace (HGSCP) is a not-for-profit association of volunteers and professionals whose purpose is to provide temporary, secure housing, and advocacy for survivors of family or gender-based violence; and to promote safety and/or equality for everyone on Haida Gwaii.  We envision a community where all residents will be free to reach their potential uninhibited by violence, trauma, mental health, developmental disabilities, housing issues, or lack of skills/knowledge.

To read more about our organization, our services, and the community we serve, please visit our hgscpeace.ca.

About Masset, BC

Located at the northern end of Graham Island, the largest of the more than 150 significant islands that comprise Haida Gwaii, Masset is the northern gateway to North Beach and Naikoon Provincial Park. Getting to Masset is convenient via daily flights to and from Vancouver, and float plane/ferry service to and from Prince Rupert to Skidegate, just an hour’s drive from Masset.

To learn more about our beautiful community, including stunning sights to see and exciting things to do, please visit this gohaidagwaii.ca.

About the Opportunity

In collaboration with Community Living BC (CLBC), Haida Gwaii Society for Community Peace (HGSCP) is looking for a full-time (35 hours/week) Social Services Program Manager, Community Living Contracts based in Masset, BC.

Reporting to the Executive Director, you will play a pivotal role in overseeing and managing the Community Living BC programs, ensuring they align with organizational and Community Living BC’s policies and objectives.

In this position, you will be primarily responsible for directing the delivery of services across various programs including Home Share, Community Inclusion, and Residential Care, ensuring effective and compliant service operations.

More specifically, your responsibilities include but are not limited to:

• Overseeing program staff and ensuring client goals and personal plans are effectively set and achieved
• Managing client cases, including conducting reviews and addressing sensitive issues as needed
• Facilitating referrals and intakes for CLBC programs, ensuring care requirements are comprehensively assessed
• Recruiting, interviewing, and onboarding new caregivers, while ensuring compliance with required standards and documentation
• Monitoring program budgets and financial records to maintain fiscal responsibility
• Producing detailed reports on program activities and maintaining up-to-date client records
• Supporting and supervising Home Share and Service providers to uphold best practice standards
• Conducting performance evaluations and identifying training needs for program staff
• Working occasional evenings and weekends to cover shifts in our group home when needed (Paid overtime or in lieu hours added to flex bank)

To read the full position description, please click here.

About You

To qualify, you will need a Diploma in a related Human Services/Social Services field, with 2 years’ experience in social service or related program management, ideally within the social service sector and in a unionized environment, and one year of supervisory experience. However, we offer full training to anyone without prior experience, so if you’re willing to learn and grow, we want to hear from you!

The following are also required:

• A valid class 5 BC driver’s license and a reliable vehicle
• Ability to undergo a Criminal Records Check with a Vulnerable sector check
• Ability and willingness to work occasional evenings and weekends 

Additionally, the following skills and background will be highly valued:

• Proven ability to manage multiple projects and deadlines, including crisis management
• Familiarity with labour relations, including grievance resolution and collective bargaining
• Expertise in policy development and operations management
• Experience with financial oversight and budget management
• Proficiency in maintaining accurate and comprehensive documentation and records

As our ideal candidate, you combine strong leadership and teamwork skills with adaptability to changing environments and analytical problem-solving abilities. Your outstanding interpersonal skills, professionalism in handling confidential information, and flexibility in unpredictable situations are crucial. Your calm demeanor and effective de-escalation skills in stressful situations, coupled with a passion for enhancing the quality of life for community members, will make you succeed in this role.

This position demands compassionate leadership and rigorous program management, ideal for someone eager to navigate the complexities of social services with empathy and precision, making a meaningful impact in our vibrant community.

About the Benefits

The successful candidate will receive a competitive annual salary of $71,526, along with a great host of benefits, including:

• Comprehensive Benefits Plan: extended health care, dental, vision, life, long-term disability, paramedical care, etc.
• Defined Municipal Pension Plan
• Relocation package may be considered for the successful candidate based outside of Haida Gwaii
• Flex bank for flexible schedule and work-life balance
• Annual staff transportation subsidy
• Employee and Family Assistance Plan
• $1200 Hiring Bonus
• Excellent training program to make you succeed in the role 
• Immerse yourself in one of Canada’s most desirable communities, participating events like potlatches, pole raisings, fundraisers, and so much more

By joining the HGSCP team, you can have a rewarding and exciting career that offers great opportunities for professional progression. Best of all, all of your hard work and dedication will serve the good of our community.

If you share our values and have the skills necessary to contribute positively to our community, then we invite you to apply today!