COMM O 21R – Client Relations Coordinator

Posting Title
COMM O 21R – Client Relations Coordinator

Position Classification
Communications Officer R21

Union
GEU

Work Options
Hybrid

Location
Multiple Locations, BC CA (Primary)
Vancouver, BC V6B 0N8 CA
Victoria, BC V9B 6X2 CA

Salary Range
$69,760.70 – $79,322.69 annually

Close Date
11/19/2024

Job Type
Regular Full Time

Temporary End Date
7/31/2025

Ministry/Organization
BC Public Service -> Education and Child Care

Ministry Branch / Division
Student Info, Data & Education Network Services

Job Summary

The Team
The Student Information and Education Insights team is a collaborative, skilled group dedicated to supporting digital systems that enhance educational outcomes across B.C. This established team includes a Director, project manager, client engagement lead, business analyst, and a secondee from a public school district, working together to govern the development of MyEducation BC, Education Insights, and the Course Registry. You will be part of a supportive environment that values open communication and diverse perspectives, allowing the team to navigate challenges with humor and care while driving positive change across the province’s education system.

The Role
As the Client Relations Coordinator, you will play a vital role in supporting educators, administrators, and students across B.C. by making technical information accessible, creating engaging bulletins, and managing clear communication for MyEducation BC. You will translate technical information for non-technical audiences, onboard new schools, support sector engagements, and co-manage the MyEducation BC inbox. This role offers unique opportunities to lead the planning of MyEducation BC Academy, strengthen relationships across the education sector, and gain valuable experience in client engagement, executive communications, and project coordination-all while making a meaningful impact in B.C.’s education system.

Qualifications:
Education and Experience Requirements

• Bachelor’s degree in Communications, Public Relations, Computer Science, Data Science or a related field.
• An equivalent combination of education and experience may be considered.
• Minimum of one (1) year of experience in public relations, corporate communications, or media relations in a large technical environment.
• Experience communicating complex technical information to non-technical audiences.
• Experience in event coordination.

Preference may be given to applicants with one (1) or more of the following:
• Additional years of experience in any of the above requirements.
• Experience working in a technical environment.
• Experience working with pre-K and K-12 education partners and interested parties.
• Experience developing materials for sensitive partner engagements.
• Experience working in the BC Public Service.

Proviso:
• Travel may be required on an occasional basis.

For questions regarding this position, please contact Renee.Jordan@gov.bc.ca .

About this Position:
Currently there is one (1) temporary opportunity available until July 31, 2025 in Victoria or Vancouver.
Flexible work options are available; this position may be able to work from home a few days a week subject to an approved telework agreement. Victoria has two building locations, both with space to accommodate in-office work. The Vancouver office may be accessed for limited drop-in use.
A permanent appointment may result from this temporary appointment.
An eligibility list may be established to fill future temporary and permanent vacancies.
A Criminal Record Check (CRC) will be required.
Employees of the BC Public Service must be located in BC at the time of employment.

Working for the BC Public Service:
The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.

We are committed to ensuring that reasonable accommodations are available throughout the hiring process, including the assessment and selection stages. Please email the individual or contact listed on the posting if you require an accommodation to fully participate in the hiring process.

The Indigenous Applicant Advisory Service is available to Canadian Indigenous (First Nations [status or non-status], Métis, or Inuit) applicants. Indigenous applicants can contact this service for personalized guidance on the BC Public Service hiring process including job applications and interviews.

The BC Public Service is an award-winning employer and offers employees competitive benefits, amazing learning opportunities and a chance to engage in rewarding work with exciting career development opportunities. For more information, please see What We Offer .

How to Apply:
Your application must clearly demonstrate how you meet the job requirements listed above. Applicants who are selected to move forward in the hiring process may be assessed on their knowledge, skills, abilities, competencies and other position related requirements as outlined in the Job Profile at the bottom of the posting.

Cover Letter: NO – Please do not submit a cover letter as it will not be reviewed.

Resume: YES – A resume is required as part of your application, however, it may not be used for initial shortlisting purposes.

Questionnaire: YES – You will need to complete a comprehensive questionnaire to demonstrate how you meet the job requirements. Include all relevant information about your educational accomplishments and employment history including job titles, start and end dates (month and year) of your employment, and how you obtained your relevant experience. The questionnaire will take approximately 60 minutes to complete.

Find more information on the recruitment process, including helpful tips and videos about the application process, visit the Your Job Application page of MyHR. Gain insights into the hiring journey by joining a Career Conversation . Applications will be accepted until 11:00 pm Pacific Time on the closing date of the competition. If you are experiencing technical difficulty applying, visit the Technical Assistance page of MyHR.

Job Category
Communications, Information Management/Information Technology

Additional Information