Location(s): Help Headquarters
Job Type: 12-month fixed term
myWork Options: In-person, Hybrid
Starting Salary Range: $75,800-85,000
Application Deadline: October 31, 2024
Background Screening Requirement:
Enhanced Criminal Record Check
Credit Check
Identity Verification
Employment Verification
References
What’s the job?
As an Executive Assistant, you will be tasked with coordinating the day-to-day activities of the Chief Commercial, Retail & Wealth Officer’s (CCRWO) office by providing advanced-level administrative support. In addition, you will support 2-3 other executive team members in the Commerical, Retail and Wealth division. You are comfortable working independently on a regular basis, exercising initiative and sound judgment. You are comfortable with complexity, using your judgment, creativity, and initiative to resolve problems. You know the information you deal with confidential and sensitive issues requiring high discretion and tact. Most of all, you are trust-worthy and act with the highest degree of integrity in all situations. This is a 12-month fixed term position.
What you’ll get to do:
Performs administrative duties such as composing emails, correspondence, and reports for CCRWO and others as required. Review all emails and regular mail to the CCRWO, delegating to appropriate departments for handling, responding to routine requests, and handling CCRWO follow-up. Maintain CCRWO filing system. Perform a multitude of tasks simultaneously, prioritizing and planning to obtain optimum results.
Screens call to the CCRWO’s office, redirecting/assisting callers, if appropriate. Represents the integrity of the executive office when making calls on the CCRWO’s behalf.
Maintains CCRWO’s calendar as well as coordinates meeting requests, rooms, and videoconference meetings and catering for the executive team, as requested.
Makes CCRWO’s travel arrangements (and other Executives as requested), including transportation and hotel accommodation. Prepare travel and meeting itineraries.
Acts as a resource by briefing the CCRWO of daily operations, arising issues or meeting requests. Assists the CCRWO by communicating specific directives/inquiries to the executive team (and others) and by handling requests or tasks forwarded by the CCRWO.
Prepares monthly expense statements for CCRWO.
Furnishes and obtains information from senior management or outside representatives; keeps the CCRWO informed of any items requiring personal attention.
Organizes and expedites the flow of work through the CCRWO’s office. Initiates follow-up action.
Utilizes advanced desktop skills to design/compile PowerPoint presentations or collate spreadsheets as necessary.
Has an aptitude to learn quickly and apply organizational knowledge to skillfully problem solve.
Ensures the CCRWO is well represented in the community and beyond by working and coordinating with various departments/agencies to confirm availability, provide background information, speech materials, etc.
Requires discretion, confidentiality, and detailed knowledge of the organization’s operations, procedures, and people.
Ability to anticipate needs, prioritize and multi-task and remain highly organized while being sensitive to the confidential nature of work.
Acts as a link between the CCRWO and managers, staff, outside agencies, and the public. Takes independent action on handling requests; determines the appropriate course of action; intervenes where necessary; acts as a liaison between departments.
Who are we looking for?
A minimum of 5 years of senior-level administrative support experience managing multiple executives.
Previous experience working in a customer-focused role and awareness of the tact and professionalism required when communicating with customers.
Advanced-level calendar and event coordination skills.
Advanced written and verbal communication with the ability to adapt to various stakeholders internally and externally.
Top notch reasoning, problem-solving and relationship management skills.
Advanced Microsoft Office skills.
Equity, Diversity & Inclusion at Coast Capital
Don’t meet every single requirement? At Coast Capital, we believe everyone has potential. We are committed to building better, brighter, more inclusive futures for everyone – including our employees. We see the potential in our employees to achieve amazing things and want to invest in your future. If you’re excited about this career opportunity and your experience may not perfectly align with every qualification in this job posting, we still encourage you to apply. You may be just the right candidate for this or other opportunities at Coast Capital.
At Coast Capital, we are committed to equity, diversity and inclusion. We strongly encourage applications from Indigenous Peoples, Black, and racialized persons, persons with disabilities, people of diverse sexual and gender identities and women. We value applicants who have demonstrated a commitment to equity, diversity and inclusion and recognize that diverse perspectives, experiences and expertise benefit of our employees, our members, and our community.
We strive to provide an accessible candidate experience for our candidates with different abilities. If you require any accommodations, please contact accessibility@coastcapitalsavings.com or call 778-391-5836. We will work with you to meet your needs.
Why join Coast Capital Savings?
Purpose is our North Star. We look at everything through our purpose. It informs the advice we provide our members, the experiences and products we create, and the programs we build to support our employees and communities.
Committed to inclusion and engagement. We have an ongoing focus on equity, diversity, and inclusion and routinely track how we’re doing, and what we need to do to keep improving. We foster a culture where everyone can feel safe to be who they really are and thrive.
A career that grows with you. We believe in developing our people and promoting from within. Many employees have spent decades, and sometimes their entire careers, with Coast Capital and have progressed from the frontlines to senior leadership.
Work where you’re most effective. In 2020 the world changed, and that includes how we work. In response to COVID-19 we launched myWork, which gives employees flexibility in where they work based on the nature of their role.
Benefits that flex to the needs of you and your family. We offer comprehensive, customizable benefits for you and your family, so you can choose what fits best for you and your lifestyle.
Retirement options. We also take care of our employees once they retire. That’s why we offer the choice of a defined contribution or defined benefit pension plan or RSP’s.
Mortgage and auto financing benefits. Employees save thousands on their mortgages and auto loans with best-in-category benefits.
Real Recognition. We recognize excellence throughout the year, through an online community that lets employees give kudos and thanks throughout the year. We’re human, which means we like to have fun with events, celebrations, and recognition throughout the year.
An award winning culture. We’re a Platinum member of Canada’s Best Managed Companies and are regularly recognized by Canada’s Most Admired Corporate Cultures and the BC Top Employers Awards.
We reinvest 10% back into the community. When we do well, our communities do well. That’s why since 2000 we’ve invested over $90 million into our member’s communities.
Double your impact. Through our employee volunteer program, Coast Capital donates $10 for every hour you volunteer to a Canadian charity or non-profit of your choice.
D&I at Coast At Coast Capital, we value diversity, equity and inclusion. We’re not all the same and we like it that way. We don’t just accept differences – we celebrate, support, and we thrive on them for the benefit of our employees, our members, and our community. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills.
