Education Technology Facilitator ELLA

Douglas College

Position Details

Position Information

Position Title Education Technology Facilitator ELLA Posting Number 02391SA Location New Westminster/Coquitlam Campus Grade or Pay Level S – Pay Level 13 Salary Range $30.30 per hour (with wage increments to a max of $33.97 per hour). Salary and wage increments are in accordance with the Collective Agreement. Position Type Support Staff – Regular Posting Type Internal/External Regular/Temporary Regular Employment Type Part-Time Posting Category Staff Start Date 10/21/2024 End Date Day of the Week Tuesdays, Wednesdays, Thursdays, Fridays Shift 9:00 AM – 5:00 PM Work Arrangements
This regular, part-time (28 hours per week) position is available starting October 21, 2024. Regular hours of work are Tuesday to Friday, 9:00 AM – 5:00 PM. Shift days and times may change depending on the Department’s need. Occasional evening and/or weekend work may be required. The position is located primarily at the New Westminster campus; however, successful candidate must be available for work at the Coquitlam campus.
What Douglas Offers
DO what you love. Be good at it. That’s how Douglas College defines a great career. It’s a philosophy that resonates through our classrooms, our offices and our boardrooms. It inspires our students and drives us to make Douglas College one of BC’s Top Employers. We love what we do. And we’re looking for passionate, motivated people to join us in making one of Canada’s best colleges even better.
The Role
To provide support to students and faculty in the English Language Learning and Acquisition program ( ELLA ) with the use of education technology in N4206, N4208 and other classrooms in which labs are conducted. Provides exceptional client-centred service on a consistent basis to all stakeholder groups.

Responsibilities

1. Organizes daily operations of the language lab settings.

a. establishes procedures, in consultation with ELLA faculty, for appropriate use of equipment and resources available in the language labs;

b. monitors daily the condition of equipment and resources available in the lab, determines whether they are in appropriate running order, determines probable cause of equipment or system failures, and takes appropriate troubleshooting action;

c. files service requests with Centre for Educational & Information Technology ( CEIT ), communicates with personnel to ensure effective lines of communication;

d. keeps ELLA faculty informed of current status of equipment and lab functionality.

2. Provides technical assistance to students and faculty.

a. sets up equipment and necessary materials for laboratory work while ensuring that the laboratory is a clean, safe, and stimulating learning environment, removes and stores equipment after use;

b. develops and delivers orientation workshops as needed to train faculty to understand the technical functionality of the equipment and resources available for instructional purposes in the language labs;

c. develops and delivers sessions either during class time or outside class time to demonstrate to students how equipment functions in the labs;

d. catalogues and maintains an inventory of resource equipment and materials used in the lab;

e. demonstrates equipment usage and safety procedures as needed, for students, in the lab setting;

f. prepares training materials consistent with the needs of faculty;

3. Provides administrative assistance and prepares a variety of activities, materials and displays for use in a variety of educational settings.

a. supports student progress processes including development of forms and documents; supports students with technical difficulties; organizes and assists with class materials used by faculty;

b. researches software and other resource material which may be useful for the language labs to acquire;

c. transfers data and information from one form to another, such as digitizing video.

4. Provides technological and administrative support to lab assistants and ensures the smooth running of the lab classes.

a. Maintains digital and physical files of lab tasks for each lab class and makes them available to lab assistants as needed.

b. Maintains supplies needed for lab tasks and makes them available to lab assistants and faculty.

c. Assists lab assistants and/or faculty with technology during (and in preparation for) the lab classes.

5. Performs other related duties as required.
To Be Successful in this Role You Will Need

    •Good working knowledge of English (written and verbal).
    •Completion of a diploma level program in a related field such as CISY , technology based or application programs at a recognized post-secondary institution with two years of directly related work experience or an equivalent combination of completed courses and related work experience.
    •Previous training or experience working with ESL students and awareness of typical communication strategies for assisting language development.
    •Demonstrated working knowledge of educational technology used in the CTELL and audio labs, including common computer applications , such as Microsoft Office and http; demonstrated ability to support Web CT design and other on-line activities and initiatives by students and faculty; and demonstrated ability to use a digital camera and to digitize video.
    •Demonstrated technical ability to troubleshoot and determine sources of equipment problems and to make appropriate service calls.
    •Demonstrated ability to deliver training and presentations to students and faculty on equipment and software used in the CTELL and audio labs.
    •Well developed planning, coordinating and organizational skills, together with a proven ability to work independently with a minimum of direct supervision, establish priorities and achieve deadlines.
    •Proven aptitude for gathering information and researching appropriate educational technology materials.
    •Knowledge of appropriate copyright provisions.
    •Proven ability to compile and compose correspondence, reports, informational and publicity documents.
    •Strong interpersonal skills along with inter-cultural experience, awareness and communication strategies.

Link to Full Position Profile Equity Statement
Douglas College is committed to fostering a diverse, inclusive and equitable learning and working environment. In support of this journey, we welcome all people to apply, including people from groups that are experiencing inequity, including, but not limited, to Indigenous Peoples, racialized or persons of colour, persons with mental or physical disabilities, persons who identify as women, and/or persons of marginalized sexual orientations, gender identities and expressions, and persons of all faith identities, age, marital status, and parental status.
Needs a Criminal Records Check No

Posting Detail Information

Open Date 10/08/2024 Close Date 10/16/2024 Open Until Filled No Special Instructions to Applicant
Interested applicants must submit their application and all required documents online on the Douglas College Career Site www.douglascollegecareers.ca . Qualified internal applicants shall be given first consideration in filling the position. All internal applications must be received by October 16, 2024. Please ensure your resume clearly explains how you meet the required knowledge, skills and abilities of the position for which you are applying. All candidates selected for interview will need to bring original certificates and diplomas of educational credentials noted on their resume.
Quick Link for Direct Access to Posting https://www.douglascollegecareers.ca/postings/13081