Field Technical Services Supervisor

Are you passionate about working with people and technology? We are hiring immediately for a Team Lead- Field Service Agent. In this role, you will lead, train and mentor the Services team and work together to create an amazing customer experience when providing service and repair needs in their homes.

Join us and grow your career with our retail team as a Team Lead- Field Service Agent.
 

What you’ll do:

• Motivate and inspire your team to bring their whole selves to work when helping customers

• Manage recruitment, scheduling, and administrative tasks for the Services team

• Create an amazing customer experience when providing delivery and installation services

• Help customers determine their technology needs and respond to their questions

• Cultivate an inclusive team and learning culture

What we’re looking for: 

• 1 year of similar experience in a leadership role

• Must be at least 18 years old

• Ability to lift up to 50 lbs

• Valid driver’s licence with a clean drivers abstract

• Successful completion of criminal background check

• Enthusiasm to support and assist our customers

• Flexibility to adapt to dynamic situations in a fast-paced environment

Why you’ll love it here:

• Flexible schedules as per business needs

• Employee discounts on awesome tech 

• Competitive compensation and benefits

• An inclusive, fun, and supportive team who you will quickly call friends  

• Training programs to build new and transferable skills and achieve certifications

Join our amazing team!

We are looking for people just like you.

About Best Buy

As Canada’s destination for the coolest tech, Best Buy offers one of the best work environments in the country! Annually recognized as one of Canada’s Top 100 Employers, our culture is one of inclusion and recognition. We are committed to always filling our stores across Canada with a diverse and inclusive retail force who are passionate, knowledgeable, and enthusiastic about tech.

Grow your career in development roles (Assistant Store Leader, Store Leader).

Whatever the role, we strive to give our people the necessary tools and training to make a difference.

Base pay range

Hourly pay rate: $22.01 – $22.97

Pay may vary by province. Pay listed is for the location advertised.

12048 80 Avenue, Surrey, BC V3W 3M1