Regional Manager, Safe Quality Care

Position Summary
Are you interested in an opportunity to grow professionally within a positive and progressive culture? Northern Health is seeking a champion with significant management and leadership experience to join us at our Corporate office.

In accordance with the Vision, Mission, Values, and strategic priorities, Northern Health (NH) aims to continuously improve and sustain processes and systems to ensure and enhance the quality of care our patients and families receive. As a key member of the leadership team in NH’s Quality & Innovation portfolio, the Regional Manager, Safe Quality Care will spearhead the strategic planning, implementation, and assessment of Northern Health’s accreditation and patient safety initiatives. This role contributes to fostering a culture of continuous improvement in patient safety and quality, through all levels of the organization.

The Regional Manager, Safe Quality Care will lead the development and implementation of strategies in accordance with both the Ministry of Health’s mandate and Accreditation Canada’s Required Organizational Practices. The role identifies and supports opportunities to improve overall quality and patient safety in a measurable way in Northern Health. The incumbent also plays a crucial part in fostering alignment in Quality and Patient Safety activities across Northern Health.

The Regional Manager will build and maintain relationships with counterparts across BC’s health authorities, Northern Health’s Executive, and Regional Director, Legal Affairs, Enterprise Risk & Compliance, Indigenous Health, the Office of Strategy Management, and the Strategic Project Management Office.

Starting salary will be approximately from $106,026 to $132,533 and will be based on education, training, experience, and salaries of similar positions.

Prince George Prince George is the centre of business, education, health and culture for northern British Columbia and services a rural population of about 300,000. The region’s economic growth and diversification strategies are creating outstanding opportunities for investors, employers and employees. Affordable housing, land prices and transportation costs, due to short and quick commutes; result in one of the lowest costs of living for a city of its size in the province. Additionally, wage rates fall above provincial averages, providing residents of Prince George with a high standard of living in one of BC’s most beautiful regions. The city itself is the 4th largest in British Columbia and has a population of approximately 82,300 local residents and a service centre for nearly 320,000. It is built on the confluence of the Fraser and Nechako rivers. Prince George is the home of the University of Northern British Columbia – Canada’s Green university. The warm, friendly and diverse population attests to a strong and dynamic community spirit. Check out Prince George for more information on what this community has to offer.

What Northern Health has to offer you!
• Comprehensive benefit packages including extended health/dental and a municipal pension plan for part-time and full-time employees. Casuals have the option of paying for benefits.
• Four weeks vacation with one year of continuous service
• Financial Support for Moving Expenses is available for eligible positions
• Employee referral program
• Employer-paid training and leadership development opportunities
• Spectacular outdoor activities and the shortest commutes in BC
• “Loan Forgiveness Programs” are offered through the Federal and BC Government for eligible professions.

IMPORTANT NOTE:
As part of your application process, you will need to upload the following documentation:
• Registration number (if you are part of a regulated profession)
• Any supporting documents regarding education/qualifications for this position.
Examples may include:
• Program certificates or diplomas
• High school/college/university transcripts etc.
• It is also recommended to provide a cover letter and resume

Are you an International Applicant? Before applying for a job with Northern Health, please follow these steps on our Northern Health careers page

Qualfications
• Master’s degree in a health-related field, and education preparation in quality improvement and patient safety.
• Five (5) to seven (7) years’ experience in Quality Improvement and Patient Safety including progressive management experience.
• Knowledge and understanding of The Canadian Quality & Patient Safety Framework and Accreditation Canada’s Q’Mentum program are preferred.

Skills and Abilities:
• Demonstrated change management and project management experience in a complex system.
• Proven track record with leading process redesign/workflow analysis using continuous improvement methodology (E.g., Lean and Leading Practice principles).
• Broad knowledge of the business process management principles, practices and methods affecting an organization, program planning, evaluation and monitoring, principles and application of financial management, and research methods and techniques.
• Ability to establish and maintain good working relationships with others and manage conflict effectively to successfully coordinate the work.
• Strong work and professional ethics.
• Demonstrated ability to bring together multiple stakeholders and effectively manage diverse and sometimes competing interests.
• Demonstrated analytical problem solving to develop strategic, progressive, creative, and innovative enterprise- wide solutions.
• Ability to make decisions, work well under pressure and meet deadlines in an environment subject to constantly changing priorities.
• Demonstrated leadership skills, including leading people with integrity and trust, building a team environment, communicating clearly, fostering potential, leading with vision, inspiring and engaging others, promoting innovation, managing resources, and showing situational awareness.
• Demonstrated ability to use word processing, spreadsheet, database, graphical layout, presentation, and project and change management applications.
• Demonstrated ability to create and execute strategic plans and to organize and prioritize work.
• Demonstrated ability to learn new skills, and commitment to on-going professional development to supplement core business knowledge in relevant topic areas through academic and informal channels.
• Superior oral and written communication skills to present and prepare concise analyses, reports and recommendations to multidisciplinary audiences, and consult individuals internal to the organization.
• Ability to adapt and remain flexible to meet changing priorities and resource constraints.

Who we are
Northern Health covers an area of nearly 600,000 square kilometers and offers health services in over two dozen communities and 55 First Nation’s communities. We deliver hospital and community-based health care for a population of 300,000.
Employing more than 7,000 staff throughout the region, Northern Health provides exceptional health services for Northerners, through the efforts of dedicated staff and physicians, in partnership with communities and organizations in Northern BC.
There is a wide variety of career opportunities available in our two dozen hospitals, 25 long-term care facilities, public health units and many other offices providing specialized services.