Office Manager

Overview
At KPMG, you’ll join a team of diverse and dedicated problem solvers, connected by a common cause: turning insight into opportunity for clients and communities around the world.

The Office Manager is responsible for the operations of the office, as well as oversight, direction, and support of local administrative staff not part of a Delivery Centre. They also regularly communicate with and distribute reports to management. This position directly reports to the Senior Manager, Client Administration and up through the Business Enablement Leader to the Geographic Leadership Team.

The role of Office Manager is deemed to be an essential service and is required to be performed in office.

What you will do
– People Management

• Performance management and career development for local office admins not part of a Delivery Centre
• Plan and monitor resource utilization to manage work volume, backup, and staffing schedules (overtime, vacation, etc.)
• Oversee the quality and quantity of work being produced and provide guidance as necessary
• Identify and address training and development needs
• Coordinate meetings and conference calls with team members
• Manage select meeting materials and take minutes, as required
• Co-ordinate overall project, milestone, and time management: look ahead to determine deliverables, conflicts of schedule based on understanding of basic Project Management methodology
• Working, collaborating, and communicating with senior level management/partners.
• Local administrator for governing body of professional accountants in Ontario (CPAO); ensuring dues are submitted on a timely basis.
• Main contact with our charity of choice, coordinating a few volunteer activities throughout the year.

– Human Resource Support

• Local contact for all HR issues; directing staff to appropriate resources

– Learning Support

• Meet with all new hires and carry out all local onboarding sessions
• When rolling out new systems, coordinate local training

– Maintain and Update Business Continuity Plan

– Growth and Office Support

• Managing new recruits for Partner Admin Assistant and office services-conference floor roles

What you bring to the role

• College diploma or an equivalent combination of education and/or experience in administration and/or facilities management; finance experience an asset
• Minimum 5 years people leadership experience
• Holds or eligible for Federal Government Security Clearance
• Availability to work outside of business hours due to deadlines or management of internal or external events
• Ability to work under pressure, and work in confidence with leadership
• Dress for success
• Superior people collaboration skills
• Superior written and oral communication skills
• Superior organization and project management skills
• Strong knowledge of MS Office
• Must be flexible with after core hours for emergency and alarm conditions
• Excellent client service skills

Providing you with the support you need to be at your best
For more information about KPMG in Canada’s Benefits and well-being, click here .

Our Values, The KPMG Way
Integrity, we do what is right | Excellence, we never stop learning and improving | Courage, we think and act boldly | Together, we respect each other and draw strength from our differences | For Better, we do what matters

KPMG in Canada is a proud equal opportunities employer and we are committed to creating a respectful, inclusive and barrier-free workplace that allows all of our people to reach their full potential. A diverse workforce is key to our success and we believe in bringing your whole self to work. We welcome all qualified candidates to apply and hope you will choose KPMG in Canada as your employer of choice. For more information about Inclusion, Diversity & Equity in Recruitment, please click here .

Adjustments and accommodations throughout the recruitment process
At KPMG, we strive for an inclusive recruitment process that allows all candidates to Come As You Are and Thrive with Us. We aim to provide a positive experience and are ready to offer adjustments or accommodations to help you perform at your best. Adjustments (an informal request), i.e. extra preparation time or the option for micro breaks during interviews, and accommodations (a formal request), i.e. accessible communication supports or technology aids are tailored to individual needs and role requirements.

To begin a confidential conversation about adjustments or accommodations at any point throughout the recruitment process, we encourage you to contact KPMG’s Employee Relations Service team for support by emailing cdnersteam@kpmg.ca or by calling 1-888-466-4778, Option 3.

For information about accessible employment at KPMG, please visit our accessibility page .