CLK 09R – Team Assistant

Posting Title
CLK 09R – Team Assistant

Position Classification
Clerk R9

Union
GEU

Work Options
On-Site

Location
Vernon, BC V1T 9V2 CA (Primary)

Salary Range
$50,190.86 – $56,546.21 annually

Close Date
9/3/2024

Job Type
Regular Full Time

Temporary End Date

Ministry/Organization
BC Public Service -> Children & Family Development

Ministry Branch / Division
Okanagan West Kootenay

Job Summary

Do you have excellent customer service skills and strong administrative abilities? Advance your career with this rewarding opportunity!

The Team
The Ministry of Children and Family Development promotes and develops the capacity of families and communities to care for and protect vulnerable children and youth and supports healthy child and family development to maximize the potential of every child in BC. The Okanagan West Kootenay division is responsible for regional delivery of services and programs that support positive and healthy outcomes for children, youth and their families.

The Role
The Team Assistant has a primary focus on providing day-to-day program support within the social services office. The Team Assistant reports to an Office Manager or Administrative Supervisor but receives direction almost all the time from social worker team leads, social workers, and social worker assistants, and the position is the point of contact for client intake. This position requires a greater job knowledge needed to provide program support in programs such as mental health, child protection, guardianship, adoption, or other programs either dedicated to one program or providing support to a broad number of programs.

Qualifications:
Education and Experience Requirements

• Grade 12 graduation or equivalent.
• One (1) year of administrative support experience in an office environment.
• Six (6) months experience working in a computerized environment using various computer applications and data bases. (For example: Microsoft Office applications including Word Excel, Outlook, Lync) for word processing, spread sheeting, data entry, email and video teleconferencing; and case management or other database applications.
• Consideration may be given for completion of an Administrative Business Skills course or program as experience equivalency.
• Experience providing quality customer or client service, carrying out duties and responding to client needs in a professional manner.
• Experience working independently and as a team member with a multi-disciplinary environment and with other professional staff, client, and service providers.

Preference may be given to applicants with the following:

• Administrative experience working with vulnerable children and families in a human/social services setting.
• Experience using MCFD applications: Integrated Case Management (ICM) and/or Management Information Systems (MIS) computer applications.

For questions regarding this position, please contact Sharmay.Taylor@gov.bc.ca .

About this Position:
There is one (1) full time regular position available in Vernon office.
This position has full time on-site requirements.
An eligibility list may be established to fill future temporary and permanent vacancies.
A Criminal Record Check (CRC) and Criminal Record Review Act Check (CRRA) will be required.
Employees of the BC Public Service must be located in BC at the time of employment.

Working for the BC Public Service:
The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.

We are committed to ensuring that reasonable accommodations are available throughout the hiring process, including the assessment and selection stages. Please email the individual or contact listed on the posting if you require an accommodation to fully participate in the hiring process.

The Indigenous Applicant Advisory Service is available to Canadian Indigenous (First Nations [status or non-status], Métis, or Inuit) applicants. Indigenous applicants can contact this service for personalized guidance on the BC Public Service hiring process including job applications and interviews.

The BC Public Service is an award-winning employer and offers employees competitive benefits, amazing learning opportunities and a chance to engage in rewarding work with exciting career development opportunities. For more information, please see What We Offer .

How to Apply:
Your application must clearly demonstrate how you meet the job requirements listed above. Applicants who are selected to move forward in the hiring process may be assessed on their knowledge, skills, abilities, competencies and other position related requirements as outlined in the Job Profile at the bottom of the posting.

Cover Letter: NO – Please do not submit a cover letter as it will not be reviewed.

Resume: YES – A resume is required as part of your application, however, it may not be used for initial shortlisting purposes.

Questionnaire: YES – You will need to complete a comprehensive questionnaire to demonstrate how you meet the job requirements. Include all relevant information about your educational accomplishments and employment history including job titles, start and end dates (month and year) of your employment, and how you obtained your relevant experience. The questionnaire will take approximately 60 minutes to complete.

Find more information on the recruitment process, including helpful tips and videos about the application process, visit the Your Job Application page of MyHR. Gain insights into the hiring journey by joining a Career Conversation . Applications will be accepted until 11:00 pm Pacific Time on the closing date of the competition. If you are experiencing technical difficulty applying, visit the Technical Assistance page of MyHR.

Job Category
Administrative Services, Social Services