ServiceNow GRC/IRM Developer, Deloitte Global Technology


What will your typical day look like?

In this role, you will:
•Create, configure, and customize ServiceNow applications for new and existing implementations.
•Create and configure functional data such as Notifications and Service Level Agreements.
•Create and configure script objects such as Business Rules, Script Includes, UI Policies and Actions, Client Scripts, ACLs.
•Set-up interfaces between ServiceNow and other platforms in line with integration opportunities identified by Solution Architects.
•Perform system and integration testing.
•Recommend Administration settings and best practices.
•Create documentation of the developments, unit test cases and implementation plans.
•Work effectively in diverse teams within an inclusive team culture where people are recognized for their contribution.

About the team

Deloitte Technology works at the forefront of technology development and processes to support and protect Deloitte around the world. In this truly global environment, we operate not in “what is” but rather “what can be” to help Deloitte deliver and connect with its clients, its communities, and one another in ways not previously conceived.

Enough about us, let’s talk about you

•At least 5-6 years of ServiceNow experience, including custom development, configuration.
•At least 2-3 years of ServiceNow GRC/IRC experience.
•ServiceNow scripting experience using JavaScript, HTML, CSS, XML and REST/SOAP Web Services.
•Understanding and experience of Business Rules, Script Includes, UI Actions and all scripted aspects of ServiceNow.
•Customize ServiceNow UI and Service Portal through use of UI pages, CMS, CSS and Service Portal widgets.
•Working knowledge of integrations and migrations.
•Deep understanding of ITIL.
•Working understanding of ServiceNow administration settings and deep functional and technical knowledge of the ServiceNow platform as well as experience delivering medium to large-scale ServiceNow implementations.
•Comfort working in an agile environment with constant feedback and interaction with the team and ability to work under high pressure.
•Demonstrated ability to troubleshoot technical issues.
•Experience working with geographically distributed and culturally diverse work groups.
•Advanced written and verbal communication skills with the ability to present to IT and business leaders.
•Demonstrated ability to stay current with development best practices, existing and emerging technology platforms, and industry trends.
•Experience with formal software development methodologies, with a focus on Agile.
•ServiceNow Certified Systems Administrator is a must.
•ServiceNow Implementation Specialist & CAD is a great bonus.

Total Rewards

The salary range for this position is $58,000 – $96,000, and individuals may be eligible to participate in our bonus program. Deloitte is fair and competitive when it comes to the salaries of our people. We regularly benchmark across a variety of positions, industries, sectors, targets, and levels. Our approach is grounded on recognizing people’s unique strengths and contributions and rewarding the value that they deliver.

Our Total Rewards Package extends well beyond traditional compensation and benefit programs and is designed to recognize employee contributions, encourage personal wellness, and support firm growth. Along with a competitive base salary and variable pay opportunities, we offer a wide array of initiatives that differentiate us as a people-first organization. Some representative examples include: $4,000 per year for mental health support benefits, a $1,300 flexible benefit spending account, 38 days off (including 10 firm-wide closures known as “Deloitte Days”), flexible work arrangements and a hybrid work structure.

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