Continuing Care & Discharge Coordinator, Nursing Support Services – BC Children’s Hospital & SunnyHill Health Centre

Continuing Care & Discharge Coordinator, Nursing Support Services

BC Children’s Hospital & SunnyHill Health Centre

Vancouver, BC

What you’ll do

• Determine the effectiveness of the program referral and care continuation processes and present recommendations for improvements and system changes to optimize the care continuum, minimize system barriers and ensure timely and appropriate movement through the system. Participate in the implementation of recommended system improvements and quality and safety initiatives.
• Facilitate and coordinate timely intake, reassessments and transitions/discharge by coordinating the continuum of care between the hospital, the community and other external health care facilities and agencies.
• Receive and review all referrals for access and transitions/discharge for the program. Identify suitable services for referral in accordance with established protocols. Work in close collaboration with service providers and health care teams to ensure referral eligibility and needs.
• Collect, analyze and report data for current resource utilization in order to inform system development and work with interprofessional team members by using data to monitor and evaluate improvements in the care continuation process in order to facilitate successful, expedient, efficient, and effective admission and discharge planning.
• Advise and support comprehensive health care team in the assessment, planning, implementation and evaluation of referrals and discharges for children eligible for the program. Work collaboratively with other health care team members to advise and support the direct care nurse to prepare patient specific teaching plans for families of infants and children with complex health care needs.
• Communicate regularly with members of the health care team to anticipate and identify any changes to the upcoming discharge planning needs of the child and their family. Liaise with various community services, agencies and C&W programs in order to advise them of any changes to the care continuation plans of children with complex health care needs and their families.
• Ensure a family centered care approach to the care continuum and discharge planning process, by engaging in partnership with families and advocating for their involvement and collects patient/family input to recommended system improvements.
• In collaboration with the health care team and families, assess the need for and contributes to the development of standardized family education materials and ensure family education materials are current.
• Perform other related duties as assigned.

What you bring

Qualifications

• Graduation from an approved School of Nursing with current practicing registration as an RN with the British Columbia College of Nurses and Midwives (BCCNM).
• Three years recent related clinical experience in tertiary pediatric nursing or an equivalent combination of education, training and experience.

You will also have

• Comprehensive knowledge of nursing science theory, and practice within a client and family centred model of care.
• Comprehensive knowledge of the British Columbia College of Nurses and Midwives (BCCNM) standards for Nursing Practice.
• Comprehensive skill and expertise in tertiary pediatric services and related issues.
• Knowledge of relevant policies, procedures, and standards of care.
• Knowledge of other health care disciplines and their role in patient care.
• Ability to put systems in place to address various designated patient population groups, to ensure access to services and facility care.
• Ability to communicate effectively, both orally and in writing.
• Ability to work independently and in collaboration with others.
• Ability to relate effectively to children and their families and others.
• Ability to demonstrate effective CPR techniques.
• Physical ability to perform the duties of the job.
• Ability to operate related equipment including applicable computer software.

• Commitment to develop knowledge and understanding of legislative obligations and provincial commitments found in the foundational documents – including Truth & Reconciliation Commission’s Calls to Action (2015), In Plain Sight (2020), BC’s Declaration on the Rights of Indigenous Peoples Act (2019), United Nations Declaration on the Rights of Indigenous Peoples (UNDRIP), Reclaiming Power and Place Missing and Murdered Indigenous Women & Girls Calls for Justice (2019), the Declaration Act Action Plan and Remembering Keegan: A First Nations Case Study – and how they intersect across the health care system.
• Commitment to upholding the shared responsibility of creating lasting and meaningful reconciliation in Canada as per TRC (2015) and BC’s Declaration on the Rights of Indigenous Peoples Act (2019).
• As a strong asset for consideration, we are looking for our successful candidate to have: Knowledge of social, economic, political and historical realities of settler colonialism on Indigenous Peoples and familiarity with addressing Indigenous-specific anti-racism, anti-racism and Indigenous Cultural Safety and foundational documents and legislative commitments (The Declaration Act, the Declaration Action Plan, TRC, IPS, Remembering Keegan, etc.).

What we bring

Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That’s why we’re focused on your care too – offering health, wellness, development programs to support you – at work and at home.

• Join one of BC’s largest employers with province-wide programs, services and operations – offering vast opportunities for growth, development, and recognition programs that honour the commitment and contribution of all employees.
• Access to professional development opportunities through our in-house training programs, including 2,000 courses, such as our San’yas Indigenous Cultural Safety Training course, or Core Linx for Leadership roles.
• Enjoy a comprehensive benefits package, including municipal pension plan, and psychological health & safety programs and holistic wellness resources.
• Annual statutory holidays (13) with generous vacation entitlement and accruement.
• PHSA is a remote work friendly employer, welcoming flexible work options to support our people (eligibility may vary, depending on position).
• Access to WorkPerks, a premium discount program offering a wide range of local and national discounts on electronics, entertainment, dining, travel, wellness, apparel, and more.

Job Type: Regular, Full-Time
Wage: $49.20 – $67.08/hour.

Location: 4500 Oak Street, Vancouver BC, V6H 2N9
Applications will be accepted until position is filled.
Hours of Work: Monday – Friday, 0800 – 1600
Requisition # 175694E

What we do

BC Children’s Hospital (BCCH) provides care for the most seriously ill or injured children and youth from across British Columbia.

Sunny Hill Health Centre for Children (SHHC) provides specialized development and rehabilitation services to BC children, youth and their families.

BCCH and SHHC is part of the Provincial Health Services Authority (PHSA).

The Provincial Health Services Authority ( PHSA ) plans, manages and evaluates specialized health services with the BC health authorities to provide equitable and cost-effective health care for people throughout the province. Our values reflect our commitment to excellence and include: Respect people – Be compassionate – Dare to innovate – Cultivate partnerships – Serve with purpose. Learn more about PHSA and our programs: jobs.phsa.ca/programs-and-services

PHSA, BCCH and SHHC are committed to employment equity, encouraging all qualified individuals to apply. We recognize that our ability to provide the best care for our diverse patient populations relies on a rich diversity of skills, knowledge, background and experience, and value a safe, inclusive and welcoming environment.

One of PHSA’s North Star priorities is to eradicate Indigenous-specific racism, which includes dismantling barriers to health care employment at every level. We welcome Indigenous individuals to apply and/or contact the Sanya’kula Team (Indigenous Recruitment & Employee Experience) for support at indigenous.employment@phsa.ca .

Indigenous-specific anti-racism initiatives are rooted in addressing the unique forms of discrimination, historical and ongoing injustices, and marginalization faced by Indigenous peoples. These initiatives align with an Indigenous rights-based approach, recognizing the inherent rights and self-determination of Indigenous communities. PHSA must uphold legislative obligations and provincial commitments found in the foundational documents such as including Truth & Reconciliation Commission’s Calls to Action (2015), In Plain Sight (2020), BC’s Declaration on the Rights of Indigenous Peoples Act (2019), United Nations Declaration on the Rights of Indigenous Peoples (UNDRIP), Reclaiming Power and Place Missing and Murdered Indigenous Women & Girls Calls for Justice (2019), the Declaration Act Action Plan and Remembering Keegan: A First Nations Case Study.

ATTN: PHSA Employees:

To be considered as a PHSA employee (internal applicant) for this position, you must apply online via your internal profile at http://internaljobs.phsa.ca

Please note the internal job posting will no longer be accessible after the expiry date of November 22, 2024. If the internal job posting has expired, please contact the Internal Jobs Help Desk and advise that you would like to be considered as a late internal applicant for this position. Please do not apply for the external job posting.

If you have not registered your internal profile, a password is required to log in for the first time. To obtain your password, please contact the Internal Jobs Help Desk at 604-875-7264 or 1-855-875-7264. Please note regular business hours are Monday – Friday (excluding stats), 8:30am to 4:30pm. For inquiries outside of regular business hours, please email the Internal Jobs Help Desk at internaljobshelpu@phsa.ca and a Help Desk Representative will contact you the next business day.