Location(s): Surrey and Vancouver – Lower Mainland
Job Type: 12-month Temporary
myWork Options: In-person, Hybrid
Starting Salary Range: $72,600 to $90,700
Background Screening Requirement:
Enhanced Criminal Record Check
Credit Check
Identity Verification
Employment Verification
References
What’s the job?
The Career Guidance Program Manager will develop strategies and drive initiatives that help Coast Capital members and our communities grow their earnings potential through their careers and unlock financial opportunities. They will lead the development of the overarching strategy and approach and will be responsible for bringing the program to life through partnerships, community engagement, presentations, and content curation and development.
What you’ll get to do:
Lead Coast Capital’s Career Guidance program for members and community partners. Develop, design, build, and execute the career guidance program to generate short-term, demonstrable results while holding a long-term overall growth perspective. Focus on building and delivering career development webinars/seminars to members and to Coast Capital’s community partners (non-profits and charities), developing and curating content (including blog posts, templates, resources, and pre-recorded webinars), and engaging external partners to provide one to one career support and services to members and community partners.
Scope and design the approach, roadmap and resource plan to establish a high-impact career guidance program at Coast Capital.
Develop and implement a career guidance program strategy, focusing on growing the program, driving measurable impact for participants and leading cross-functionally across delivery teams to implement initiatives tied to the strategy.
Develop strong relationships with Coast Capital community partners, partnering to deliver impactful sessions to their employees, clients, and partners. Work across the leadership team to develop and assess how career services can be incorporated into business plans.
Develop training resources and ensure regular communication to the lines of business on how to position career development resources and solutions to members.
Collaborate with Social Purpose Office colleagues and other lines of business to identify emerging trends, issues, and best practices.
Represent Coast Capital externally, presenting webinars/seminars and driving thought leadership where appropriate.
Report on program results, effectiveness, and accountable outcomes to support program design/iteration, demonstrate program impact and achievement of KPIs, and support Coast Capital’s purpose measurement/impact reporting.
Lead and participate in initiatives across the organization, providing recommendations and subject matter expertise on opportunities to embed career services into member experience and advice delivery.
Manage cross-functional working group to advance career guidance at Coast Capital and drive integration within existing and new initiatives.
Who are we looking for?
Bachelor’s Degree in business or related areas (Social Services, Psychology, Humanities or Counselling)
7 – 9 years of professional experience with at least 7 years experience in a career development role or function.
Specialized Certification/Professional Designation: ICF, CPCC, ACC/PCC/MCC, or other career development certification.
Career counselling or coaching expertise (people management experience).
Knowledge of corporate social responsibility, social purpose, and shared value creation.
Strong computer skills including MS Word, Office, Excel and extensive knowledge of all features of PowerPoint software.
Superb oral and written communication skills, including excellent presentation skills.
Strong project management skills.
Equity, Diversity & Inclusion at Coast Capital
Don’t meet every single requirement? At Coast Capital, we believe everyone has potential. We are committed to building better, brighter, more inclusive futures for everyone – including our employees. We see the potential in our employees to achieve amazing things and want to invest in your future. If you’re excited about this career opportunity and your experience may not perfectly align with every qualification in this job posting, we still encourage you to apply. You may be just the right candidate for this or other opportunities at Coast Capital.
At Coast Capital, we are committed to equity, diversity and inclusion. We strongly encourage applications from Indigenous Peoples, Black, and racialized persons, persons with disabilities, people of diverse sexual and gender identities and women. We value applicants who have demonstrated a commitment to equity, diversity and inclusion and recognize that diverse perspectives, experiences and expertise benefit of our employees, our members, and our community.
We strive to provide an accessible candidate experience for our candidates with different abilities. If you require any accommodations, please contact accessibility@coastcapitalsavings.com or call 778-391-5836. We will work with you to meet your needs.
Why join Coast Capital Savings?
Purpose is our North Star. We look at everything through our purpose. It informs the advice we provide our members, the experiences and products we create, and the programs we build to support our employees and communities.
Committed to inclusion and engagement. We have an ongoing focus on equity, diversity, and inclusion and routinely track how we’re doing, and what we need to do to keep improving. We foster a culture where everyone can feel safe to be who they really are and thrive.
A career that grows with you. We believe in developing our people and promoting from within. Many employees have spent decades, and sometimes their entire careers, with Coast Capital and have progressed from the frontlines to senior leadership.
Work where you’re most effective. In 2020 the world changed, and that includes how we work. In response to COVID-19 we launched myWork, which gives employees flexibility in where they work based on the nature of their role.
Benefits that flex to the needs of you and your family. We offer comprehensive, customizable benefits for you and your family, so you can choose what fits best for you and your lifestyle.
Retirement options. We also take care of our employees once they retire. That’s why we offer the choice of a defined contribution or defined benefit pension plan or RSP’s.
Mortgage and auto financing benefits. Employees save thousands on their mortgages and auto loans with best-in-category benefits.
Real Recognition. We recognize excellence throughout the year, through an online community that lets employees give kudos and thanks throughout the year. We’re human, which means we like to have fun with events, celebrations, and recognition throughout the year.
An award winning culture. We’re a Platinum member of Canada’s Best Managed Companies and are regularly recognized by Canada’s Most Admired Corporate Cultures and the BC Top Employers Awards.
We reinvest 10% back into the community. When we do well, our communities do well. That’s why since 2000 we’ve invested over $90 million into our member’s communities.
Double your impact. Through our employee volunteer program, Coast Capital donates $10 for every hour you volunteer to a Canadian charity or non-profit of your choice.
D&I at Coast At Coast Capital, we value diversity, equity and inclusion. We’re not all the same and we like it that way. We don’t just accept differences – we celebrate, support, and we thrive on them for the benefit of our employees, our members, and our community. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills.
