Clinical Nurse Coordinator, Nursing Support Services – BC Children’s Hospital and SunnyHill Health Centre

Clinical Nurse Coordinator, Nursing Support Services

BC Children’s Hospital and SunnyHill Health Centre

Vancouver, BC

What you’ll do

• Supervise nursing and clerical staff through monitoring clinical performance and defining areas for improvement. Collaborate with the Program Manager, nursing leadership team, and interdisciplinary team members regarding unit and performance issues. Provide input into staff educational needs and develop plans for continuing education programs in conjunction with the clinical instructor. Complete performance reviews and plans for assigned staff members.
• Manage the operation of the Unit/Program and supports the delivery of direct/indirect patient care within budgeted resources. Coordinate or delegate patient assignments, develop rotations, approve vacation, short term leaves and overtime, and monitor unit activities.
• Act as a clinical resource to nursing staff, students, and other members of the interdisciplinary team, by demonstrating procedures, answering questions related to clinical practice issues, problem solving, and anticipating potential concerns. Advise Program Manager of issues/concerns.
• Monitor the patient acuity and flow of patients on the nursing unit, to ensure that staffing levels match patient and unit needs. Make adjustments to the assignments to reflect changes in acuity.
• In conjunction with the Program Manager, and clinical instructor, participate in the recruitment, interviewing, and hiring of applicants for positions. Make recommendations to Program Manager regarding staffing plans.
• Provide input into the development, delivery and evaluation of orientation, in conjunction with other members of the health care team. Facilitate transition to unit by ensuring orientation meets individual needs.
• Collaborate with the nursing leadership team and interdisciplinary team members in identifying learning needs of nurses and implementing educational strategies and programs. Present in-service educational sessions for staff as required.
• Assist the nursing leadership team and other resource nurses in promoting further education, by mentoring staff regarding educational opportunities, and models/mentors strategies for interpersonal conflict resolution with members of interdisciplinary health care team.
• Assist in the handling of employee relations issues including responsibility for up to step two of the grievance procedure. Work with Program Manager toward resolution of issues.
• Provide input towards the formulation, implementation and evaluation of the Program patient care standards and polices and procedures based on identified changes in patient populations and treatment approaches. Collaborate with interdisciplinary care team members regarding quality improvement initiatives by making recommendations for projects. Follow up on incidents concerning staff and patients and ensures critical incident stress debriefing sessions are held as required.

What you bring

Qualifications

• Baccalaureate Degree in Nursing. Three (3) year’s recent, tertiary experience in the clinical speciality of the Program, including one year’s recent experience in a supervisory/leadership capacity; or an equivalent combination of education, training and experience.
• Current practising registration with the British Columbia College of Nursing Professionals (BCCNP).
• Current CPR certification.

Skills & Knowledge

• Strong leadership skills and independent decision making abilities.
• Demonstrated critical thinking skills problem solving skills.
• Ability to develop, prioritise and accomplish objectives.
• Proven conflict resolution skills.
• Supervisory experience in a unionised environment.
• Effective organisational ability.
• Effective interpersonal and communication skills, both written and verbal.
• Effective team building skills.
• Physical ability to carry out the duties of the position.
• Commitment to upholding the shared responsibility of creating lasting and meaningful reconciliation in Canada as per TRC (2015) and BC’s Declaration on the Rights of Indigenous Peoples Act (2019).
• As a strong asset for consideration, we are looking for our successful candidate to have: Knowledge of social, economic, political and historical realities of settler colonialism on Indigenous Peoples and familiarity with addressing Indigenous-specific anti-racism, anti-racism and Indigenous Cultural Safety and foundational documents and legislative commitments (The Declaration Act, the Declaration Action Plan, TRC, IPS, Remembering Keegan, etc.).

If you are a new grad (graduated in the last 18 months and have NOT completed the new grad program at another health authority), we ask all new grads apply to one posting. You can find the posting and more information about our new grad program through this link:http://www.phsa.ca/careers/nursing-careers/new-graduate-nursing-careers

What we bring

Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That’s why we’re focused on your care too – offering health, wellness, development programs to support you – at work and at home.

• Join one of BC’s largest employers with province-wide programs, services and operations – offering vast opportunities for growth, development, and recognition programs that honour the commitment and contribution of all employees.
• Access to professional development opportunities through our in-house training programs, including 2,000 courses, such as our San’yas Indigenous Cultural Safety Training course, or Core Linx for Leadership roles.
• Enjoy a comprehensive benefits package, including municipal pension plan, and psychological health & safety programs and holistic wellness resources.
• Annual statutory holidays (13) with generous vacation entitlement and accruement.
• PHSA is a remote work friendly employer, welcoming flexible work options to support our people (eligibility may vary, depending on position).
• Access to WorkPerks, a premium discount program offering a wide range of local and national discounts on electronics, entertainment, dining, travel, wellness, apparel, and more.

Job Type: Temporary, Full-Time (until February 15 th 2026)
Wage: $52.39 – $66.65/hour
Location: 4500 Oak Street, Vancouver BC, V6H 2N9
Hours of Work: Monday – Friday, 0700 – 1500
Requisition # 175176E

What we do

BC Children’s Hospital (BCCH) provides care for the most seriously ill or injured children and youth from across British Columbia.

Sunny Hill Health Centre for Children (SHHC) provides specialized development and rehabilitation services to BC children, youth and their families.

BCCH and SHHC is part of the Provincial Health Services Authority (PHSA).

The Provincial Health Services Authority ( PHSA ) plans, manages and evaluates specialized health services with the BC health authorities to provide equitable and cost-effective health care for people throughout the province. Our values reflect our commitment to excellence and include: Respect people – Be compassionate – Dare to innovate – Cultivate partnerships – Serve with purpose.

Learn more about PHSA and our programs: jobs.phsa.ca/programs-and-services

PHSA, BCCH and SHHC is committed to equity in our hiring and employment practices. With learning and compassion, we are addressing existing inequities and barriers throughout our systems. PHSA is seeking to create a diverse workforce and to establish an inclusive and culturally safe environment. We invite applications and enquiries from all people, particularly those belonging to the historically, systemically, and/or persistently marginalized groups identified under the B.C. Human Rights Code.

One of PHSA’s North Star priorities is to eradicate Indigenous-specific racism, which includes dismantling barriers to health care employment at every level. We welcome Indigenous individuals to apply and/or contact the Sanya’kula Team (Indigenous Recruitment & Employee Experience) for support at indigenous.employment@phsa.ca .

Indigenous-specific anti-racism initiatives are rooted in addressing the unique forms of discrimination, historical and ongoing injustices, and marginalization faced by Indigenous peoples. These initiatives align with an Indigenous rights-based approach, recognizing the inherent rights and self-determination of Indigenous communities. PHSA must uphold legislative obligations and provincial commitments found in the foundational documents such as including Truth & Reconciliation Commission’s Calls to Action (2015), In Plain Sight (2020), BC’s Declaration on the Rights of Indigenous Peoples Act (2019), United Nations Declaration on the Rights of Indigenous Peoples (UNDRIP), Reclaiming Power and Place Missing and Murdered Indigenous Women & Girls Calls for Justice (2019), the Declaration Act Action Plan and Remembering Keegan: A First Nations Case Study.

ATTN: PHSA Employees:

To be considered as a PHSA employee (internal applicant) for this position, you must apply online via your internal profile at http://internaljobs.phsa.ca

Please note the internal job posting will no longer be accessible after the expiry date of November 8 th , 2024. If the internal job posting has expired, please contact the Internal Jobs Help Desk and advise that you would like to be considered as a late internal applicant for this position. Please do not apply for the external job posting.

If you have not registered your internal profile, a password is required to log in for the first time. To obtain your password, please contact the Internal Jobs Help Desk at 604-875-7264 or 1-855-875-7264. Please note regular business hours are Monday – Friday (excluding stats), 8:30am to 4:30pm. For inquiries outside of regular business hours, please email the Internal Jobs Help Desk at internaljobshelpu@phsa.ca and a Help Desk Representative will contact you the next business day.