ADMN O 15R – Client Services Administrator

Posting Title
ADMN O 15R – Client Services Administrator

Position Classification
Administrative Officer R15

Union
GEU

Work Options
Hybrid

Location
Kamloops, BC V2H 1B7 CA
Multiple Locations, BC CA (Primary)
Prince George, BC V2N4P7 CA
Richmond, BC V7C 4M9 CA
Vancouver, BC V6B 0N8 CA
Victoria, BC V9B 6X2 CA

Salary Range
$59,015.56 – $66,749.47 annually

Close Date
11/12/2024

Job Type
Regular Full Time

Temporary End Date

Ministry/Organization
BC Public Service -> Citizens’ Services

Ministry Branch / Division
Real Property Division / Client Services Branch

Job Summary

The Team
The Real Property Division (RPD) is responsible for the Province’s real estate portfolio (excluding schools, post-secondary and hospitals), office space inventory, furniture procurement, project and construction management, and real estate services for special-purpose facilities (such as courthouses, laboratories and correctional facilities). Our client base includes ministries (mandated) as well as broader public sector (voluntary) customers.

The Role
Reporting to the Client Services Manager (CSM), the Client Services Administrator (CSA) provides administrative support to the work unit and assists with client accounts. The position is responsible for developing and filing approval documents for clients’ facilities operational projects as well as for verifying the accuracy, integrity, and completeness of information on these documents, projects, and financial information within the systems used by Real Property Division.

Qualifications:
Education and Experience Requirements

• Secondary school graduation or equivalent (e.g., British Columbia Adult Graduation Diploma/GED).
• Minimum two (2) years’ intermediate experience in Microsoft Office applications (Word, Excel, SharePoint, PowerPoint, Outlook), Internet Explorer, Adobe Acrobat, and other standard computer applications.
• Minimum two (2) years’ experience working with and maintaining databases and filing systems, including data entry, running reports, conducting queries and producing financial documents.
• Minimum one (1) year experience handling multiple priorities concurrently in a customer service environment.
• Minimum one (1) year experience extracting data and producing reports using a computerized system, or in a computerized environment.

Preference may be given to applicants with one (1) or more of the following:

• Administrative experience.
• Customer service experience.
• Specific training in public administration, business administration, office administration, financial management, accounting, or equivalent.

For questions regarding this position, please contact tammy.hofer@gov.bc.ca .

About this Position:
Flexible work options are available; this position may be able to work up to 4 days at home per week subject to an approved telework agreement.
An eligibility list may be established to fill future permanent and/or temporary vacancies across the Ministry of Citizens’ Services.
A Criminal Record Check (CRC) will be required.
Employees of the BC Public Service must be located in BC at the time of employment.

Working for the BC Public Service:
The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.

We are committed to ensuring that reasonable accommodations are available throughout the hiring process, including the assessment and selection stages. Please email the individual or contact listed on the posting if you require an accommodation to fully participate in the hiring process.

The Indigenous Applicant Advisory Service is available to Canadian Indigenous (First Nations [status or non-status], Métis, or Inuit) applicants. Indigenous applicants can contact this service for personalized guidance on the BC Public Service hiring process including job applications and interviews.

With over 200 different occupations available in 280 communities across the province, we offer exciting opportunities for your career.Come be a part of the BC Public Service, a Top 100 Employer that embraces diversity, health and career growth. For more information, please see What We Offer .

How to Apply:
Your application must clearly demonstrate how you meet the job requirements listed above. Applicants who are selected to move forward in the hiring process may be assessed on their knowledge, skills, abilities, competencies and other position related requirements as outlined in the Job Profile at the bottom of the posting.

Cover Letter: NO– Please do not submit a cover letter as it will not be reviewed.

Resume: YES– A resume is required as part of your application, however, it may not be used for initial shortlisting purposes.

Questionnaire: YES– You will need to complete a comprehensive questionnaire to demonstrate how you meet the job requirements. Include all relevant information about your educational accomplishments and employment history including job titles, start and end dates (month and year) of your employment, and how you obtained your relevant experience. The questionnaire will take approximately 60 minutes to complete.

Find more information on the recruitment process, including helpful tips and videos about the application process, visit the Your Job Application page of MyHR. Gain insights into the hiring journey by joining a Career Conversation . Applications will be accepted until 11:00 pm Pacific Time on the closing date of the competition. If you are experiencing technical difficulty applying, visit the Technical Assistance page of MyHR.

Job Category
Administrative Services