Systems Administrator 1

Systems Administrator 1

Location: Remote within, BC, CA

Job Function: Information Technology

BCLC exists to generate win-wins for the greater good.

For our people, our players, our communities, our industry, and our planet.

Lottery | Casino | Sports

Being a social purpose company, we are not only able to better align our business decisions with our purpose, but more importantly, we are committing to doing our part in creating a better world.

We bring our purpose to life by ensuring all our actions, behaviours and decisions create benefits for communities and the planet.

Motivated and guided by our social purpose, everything we do must benefit the greater good. And we encourage our employees, partners, players, industry and communities to engage with us on this ambition.

We want you to be where you feel you can do your best work. Most of our jobs can be done remotely providing you reside in BC.

For those who prefer working in a community with others, we have two beautiful offices in convenient locations:

2940 Virtual Way, Vancouver | 74 Seymour Street W, Kamloops

This is a Permanent, Full Time opportunity

Expected Salary Range: $62,081.00 – $77,600.00 – $96,999.00

Our typical hiring range will be /- 5% of the midpoint shown above

Factors influencing this decision include qualifications and market conditions for the role

The Company

For over three decades, BCLC has delivered exceptional gambling entertainment for British Columbians. To fulfill our social purpose we have a vision to revolutionize gambling entertainment through engaging experiences that build and benefit communities. We operate national and provincial lotteries in partnership with 3500 retail partners, provide the games, technology & oversight to 37 brick & mortar casinos, and operate a safe secure and 100% legal online gambling presence PlayNow.com. In our recently completed fiscal year, BCLC generated a record $1.6 billion in net income to the Province of B.C. to support First Nations, local host governments, health care, education and community programs across the province.

JOB SUMMARY

The Systems Administrator 1 delivers professional technical services for Platform and Product teams. This role acts as technical support working in agile teams as well as with third party vendors. Using an understanding of enterprise system solutions and the latest technical know-how, the Systems Administrator 1 works towards enabling effective integration of various applications into a unified platform.

KEY ACCOUNTABILITIES

• Provides junior level support to assess and anticipate client/team needs and provides advice and solutions to translate business requirements into technical specifications.
• Assists senior team members with planning, design, deployment, configuration, and on-going maintenance of new applications and technologies in all environments.
• Follows documented processes for trouble shooting and issue remediation, documenting recovery and follow for root cause analysis.
• Uses monitoring applications tools for trouble shooting issues.
• Ensures any issues are dealt with or escalated in a timely manner.
• Supports production and non-production environments related to the platform.
• Supports positive relationships with internal and external teams on related matters.
• Supports maintaining the materials needed, including maintenance of knowledgebase(s) as required.
• Contributes to the improvement of shared processes, frameworks, and tools.
• Learns and adapts to new technologies and methodologies.

QUALIFICATIONS
A combination of education, experience, and demonstrated skills may be considered.

EDUCATION & EXPERIENCE

• A University degree in a relevant discipline or a two-year college diploma;
• 1 to 3 years of related experience.

KNOWLEDGE & TECHNICAL SKILLS

• Foundational knowledge of Linux, Virtualization, TCPIP networking;
• Foundational knowledge of network and server security controls to industry best practices;
• Foundational understanding of source code and artifact management and repositories;
• Foundational understanding of CI/CD Pipelines and Containerization;
• Foundational understanding of business and process analysis and improvement;
• Basic experience with load balancer techniques and Security Certificates (SSL);
• Basic experience with troubleshooting, reviewing log files, automation and scripting
• Basic user of Microsoft Office Suite: Word, Excel, Outlook, etc.

COMPETENCIES

• Able to self-manage time, work independently, and in a team environment;
• Good attention to detail and accuracy;
• Good written and verbal communication, and presentation skills;
• Good problem solving and analytical thinking/innovation;
• Good interpersonal and relationship-building skills.

BCLC has organizational Values that reflect the culture we strive to maintain. All employees are expected to ensure their actions, decisions, and interactions consistently align with BCLC’s Values, Respect, Integrity, and Community.

• Building Trust;
• Customer Focus;
• Welcome change and adapt quickly;
• Hold oneself and others accountable for their behaviours.

Preference may be given to individuals who have the following:

• Understanding of Agile methodology or experience working with a cross-functional team environment would be an asset;
• Understanding of B.C. gaming industry would be an asset.

WORKING CONDITIONS

• Must be able to work flexible hours and provide after-hours support as needed.

What’s in it for you

• Defined benefit pension plan which provides a recurring income you can depend on for life throughout retirement
• We pride ourselves on our flexible working model which supports work-life integration and our 37.5 hour work week
• Professional development including education/certification sponsorship, in house leadership cohorts, LinkedIn Learning
• See all our rewards here

However you identify, or whatever your path in life, if you see something here that makes you excited to get to work every day, please apply. We hire people for skills, capabilities and potential, not just education and experience.

We value Respect, Integrity and Community, and we provide an inclusive environment where everyone can feel like they belong .

Our social purpose is much more than returning 100% of net income to the province in the form of healthcare & education programs, and community gaming grants. Check it out !

Did you know BCLC is an industry leader in player health and safe & responsible gambling? Find out more !

If you require accommodation so you can be at your best in the interview, please let us know: recruitment@bclc.com .

All candidates must be at least 19 years of age and legally eligible to work in Canada