BAND 4 – Director, Digital Workplace Planning & Design

Posting Title
BAND 4 – Director, Digital Workplace Planning & Design

Position Classification
Band 4

Union
N/A

Work Options
Remote

Location
Multiple Locations, BC CA (Primary)
Prince George, BC V2N4P7 CA
Richmond, BC V7C 4M9 CA
Surrey, BC V4P 1M5 CA
Vancouver, BC V6B 0N8 CA
Victoria, BC V9B 6X2 CA

Salary Range
$105,900.12 – $140,800.04 annually

Close Date
9/18/2024

Job Type
Regular Full Time

Temporary End Date

Ministry/Organization
BC Public Service -> Citizens’ Services

Ministry Branch / Division
Enterprise Services Division/ Digital Workplace and Collaboration Services Branch

Job Summary

The Team
The Digital Workplace and Collaboration Services Branch (DWCS) is an established team of 87 dedicated professionals responsible for implementing high-quality tools to support a modern digital workplace. By delivering employee-ready tools and supports, DWCS enables and empowers all B.C. Public Service employees to deliver services to the citizens of B.C. DWCS is focused on providing simple, accessible, and approachable solutions to employees; by delivering the information and resources they need to access and use digital tools and services.

Part of the DWCS team includes the Digital Workplace Planning and Design (DWPD) unit that is responsible for the planning and design of the roll-out for new and/or updated productivity tools to help BC Public Service (BCPS) employees work more efficiently and effectively. The team is currently focused on enabling Microsoft Power Platform as a service, and the future implementation planning for Microsoft Purview for the BCPS. Their ongoing dedication to supporting and enabling effective cloud application infrastructure is highly valued and essential to the support of a modern digital workplace.

The Role
The Director, Digital Workplace Planning and Design is responsiblefor leading and directing the research, development, implementation, and evaluation of a new or transformed Microsoft 365 (M365) cloud service applications for the BCPS and several broader public sector organizations in alignment with B.C’s Digital Plan: Mission 4 . This position plays a pivotal role in leading a team to apply innovative, service design, and end-user focused methods, for the review and assessment of the continuously evolving M365 suite of applications. Candidates will find this position exciting as it allows them to blend their passion for leading and developing employees with their drive to deliver and implement exceptional service offerings, all while providing the opportunity to work alongside a diverse team dedicated to delivering essential digital solutions at an enterprise level.

Qualifications:
Education and Experience Requirements

• A degree in Information Technology and/or Information Management, business administration, public administration, service design, or a related field, and a minimum four (4) years of related experience in similar roles; OR,
• A diploma in Information Technology and/or Information Management, business administration, public administration, service design or a related field, and a minimum five (5) years of related experience in a similar role; OR,
• A certification in Information Technology and/or Information Management, business administration, public administration, service design or a related field, and a minimum six (6) years of related experience in a similar role; OR,
• Secondary School graduation and seven (7) years of related experience.

Related experience must include each of the following in a large-scale organization or project:

o Leading, mentoring and supervising staff and/or contracted resources.
o Current and progressive experience in senior leadership roles, leading new business development projects and/or business transformation projects involving a diverse range of service program deliverables.
o Experience establishing and maintaining collaborative relationships with senior leaders across an organization. Preference may be given to applicants with this experience in an IM/IT environment.

• A minimum of four (4) years of experience with service design methods, techniques and procedures to implement digital technology products and/or services.
• A minimum of two (2) years of experience working in an agile methodology environment focused on the planning, design, testing and implementation of digital products and/or services.

Preference may be given to applicants with this experience in an IM/IT environment.

For questions regarding this position, please contact Hilary.Street@gov.bc.ca

About this Position:
There is currently one(1) permanent position available.
An eligibility list may be established to fill future permanent and/or temporary vacancies across the Ministry of Citizens’ Services.
Remote work is allowed, this position can work up to full time from their home in British Columbia subject to an approved telework agreement. The locations listed above are to assist applicants in searching for this opportunity and are not a complete list of locations.
The position headquarters will be Victoria, Vancouver, Surrey, Richmond or Prince George.
A Criminal Record Check (CRC) will be required.
Employees of the BC Public Service must be located in BC at the time of employment.
This position is excluded from union membership.

Working for the BC Public Service:
The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.

We are committed to ensuring that reasonable accommodations are available throughout the hiring process, including the assessment and selection stages. Please email the individual or contact listed on the posting if you require an accommodation to fully participate in the hiring process.

The Indigenous Applicant Advisory Service is available to Canadian Indigenous (First Nations [status or non-status], Métis, or Inuit) applicants. Indigenous applicants can contact this service for personalized guidance on the BC Public Service hiring process including job applications and interviews.

How to Apply:
Your application must clearly demonstrate how you meet the job requirements listed above. Applicants who are selected to move forward in the hiring process may be assessed on their knowledge, skills, abilities, competencies and other position related requirements as outlined in the Job Profile at the bottom of the posting.

Cover Letter: NO-Please do not submit a cover letter as it will not be reviewed.

Resume: YES-Ensure your resume includes your educational accomplishments, employment history including start and end dates (month and year) of your employment, and any relevant information that relates to the job to which you are applying.A resume is required as part of your application, however, it may not be used for initial shortlisting purposes.

Questionnaire: YES-You will need to complete a comprehensive questionnaire to demonstrate how you meet the job requirements. Include all relevant information about your educational accomplishments and employment history including job titles, start and end dates (month and year) of your employment, and how you obtained your relevant experience. The questionnaire will take approximately 60 minutes to complete.

Find more information on the recruitment process, including helpful tips and videos about the application process, visit the Your Job Application page of MyHR. Gain insights into the hiring journey by joining a Career Conversation . Applications will be accepted until 11:00 pm Pacific Time on the closing date of the competition. If you are experiencing technical difficulty applying, visit the Technical Assistance page of MyHR.

Job Category
Leadership and Management