Catalogue Operations Coordinator (B2B)

Catalogue Operations Coordinator (B2B)
Do you have experience in e-commerce operations, specifically within a B2B context? Do you have strong collaborative and communication skills and the ability to work well with cross-functional teams?

This is an amazing opportunity to join the ecommerce team of one of Vancouver’s most reputable companies! This is a 6-month contract. Hybrid working model of 3 days’ onsite and 2 remote.

Who – the Company:
Exciting opportunity to join a fast-growing international Vancouver based apparel company and one of Vancouver’s finest! Our client is a people-centric organization and known for their collaborative team culture.

What- the Role:
The B2B Catalogue Operations Coordinator is responsible for supporting with the management of our client’s strategic sales B2B wholesale sites. They will work closely with our client’s B2B team to execute the needs of the business and upkeep processes that are agile, efficient, and accurate for their B2B sites.

We are looking for an e-commerce savvy, nimble, innovative person who is great at operations, excels with cross-functional work, and endlessly motivated to make things easier for their Operations team, Account Managers, Strategic Sales Partners, and cross-functional teams.

• Own operational tasks for North America and EMEA product drops, including cross-functional activities and issue support
• Responsible for the day-to-day appearance and functionality of our B2B websites
• Execute weekly, monthly, and quarterly operational tasks associated with merchandising products and assets on the B2B websites – including, but not limited to, product and category creation and maintenance, drop list and inventory review, quarterly changeover activities etc.
• Support the ecommerce operations leadership in prioritization and implementation of new and enhanced website and catalogue functionality
• Lead B2B support – first point of contact in issue resolution and escalate as needed
• Support EMEA team with their resolution and daily operations
• Support in training – new team members, backend and storefront functionality and processes
• Upkeep processes and templates, creating new documentation as needed
• Support with the coordination of an amazing internal cross functional team, including Operations, B2B Tech, Account Managers, Merchandising, Planning, Finance & DC

Who – the Candidate:

• 1-2 years in e-commerce operations, B2B
• Degree/diploma in related field
• 2 years working within apparel business
• Ability to function in dynamic and fast paced retail operations model
• Intermediate Office & Excel skills (formulas, lookups) & light reporting abilities
• Accountable self-starter, able to work independently, strong ability to adhere to deadlines under pressure and manage multiple operational tasks
• Strong communication (verbal and written) and ability to build relationships in person or via technology.
• You are 100% responsible, 100% of the time. This allows you to solve quickly, drive for results free up our energy for what matters most
• Has a deep desire to learn and improve by seeking, accepting and acting on productive feedback
• Working knowledge of XML code, Smartsheet & Power BI an asset

How Much:
Hourly rate of $30-33/hr commensurate with experience 4% vacation pay.

Where:
Vancouver, BC.

When & How to Apply:
This search is moving very quickly. Swim will be presenting short-listed candidates directly to the hiring team for consideration. If interested, please reach out very soon!