CLK 09R – Team Assistant

Posting Title
CLK 09R – Team Assistant

Position Classification
Clerk R9

Union
GEU

Work Options
Hybrid

Location
Penticton, BC V2A 8X1 CA (Primary)

Salary Range
$50,190.86 – $56,546.21 annually

Close Date
11/5/2024

Job Type
Regular Full Time

Temporary End Date

Ministry/Organization
BC Public Service -> Children & Family Development

Ministry Branch / Division
MCFD/CYSN/RESOURCES

Job Summary

The Team
Our administrative team is a dedicated group of professionals committed to making a positive impact on the lives of children, youth, and families in our communities. Comprised of multiple social workers, a social worker assistant, and team assistants, this established team works collaboratively to provide services that are accessible, inclusive, and culturally respectful. Working closely with various roles across the Ministry of Children and Family Development (MCFD), team members bring creativity and dedication to their work, ensuring that they meet the diverse needs of those they serve.

The Role
This role focuses on providing day-to-day program support within the social services office in Penticton.. Reporting to an Office Manager, the position involves answering phones, responding to emails, processing and preparing documents for submission and providing general information to the community that we serve. This role allows you to use your strong administrative skills while working in a diverse, supportive environment. You’ll build lasting relationships with your colleagues and the community served, all while being part of a collaborative team.

Qualifications:
Education and Experience Requirements

• Grade 12 graduation or equivalent.
• One year of administrative support experience in an office environment.
• Six months experience working in a computerized environment using various computer applications and data bases. (For example: Microsoft Office applications including Word Excel, Outlook, Lync) for word processing, spread sheeting, data entry, email and video teleconferencing; and case management or other database applications.
• Six months experience providing quality customer or client service, carrying out duties and responding to client needs in a professional manner.
• Six months experience working independently and as a team member with a multi-disciplinary environment and with other professional staff, client, and service providers.
• Keyboarding with speed and accuracy at approximately 40 – 50 words per minute.

Preference may be given to applicants with:

• Administrative experience working with vulnerable children and families in a human/social services setting.
• Experience using applications: Integrated Case Management (ICM) and/or Management Information Systems (MIS) computer applications.
• Applicants who self-identify as Indigenous (First Nations, Métis or Inuit) with the required combination of education and experience.

PROVISOS

• Must possess and maintain a valid Class 5 BC Driver’s License with no restriction or equivalent (i.e. from another Canadian Province).
• May exposed to unpleasant dealings in emotionally charged situations.

For questions regarding this position, please contact Amanda.Moller@gov.bc.ca .

About this Position:
Flexible work options are available; this position may be able to work from home up to 1 day a week subject to an approved telework agreement.
An eligibility list may be established to fill both current and/or future permanent vacancies.
A Criminal Record Check (CRC) and Criminal Record Review Act Check (CRRA) will be required.
Employees of the BC Public Service must be located in BC at the time of employment.

Working for the BC Public Service:
The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.

We are committed to ensuring that reasonable accommodations are available throughout the hiring process, including the assessment and selection stages. Please email the individual or contact listed on the posting if you require an accommodation to fully participate in the hiring process.

The Indigenous Applicant Advisory Service is available to Canadian Indigenous (First Nations [status or non-status], Métis, or Inuit) applicants. Indigenous applicants can contact this service for personalized guidance on the BC Public Service hiring process including job applications and interviews.

How to Apply:
Your application must clearly demonstrate how you meet the job requirements listed above. Applicants who are selected to move forward in the hiring process may be assessed on their knowledge, skills, abilities, competencies and other position related requirements as outlined in the Job Profile at the bottom of the posting.

Cover Letter: NO- Please do not submit a cover letter as it will not be reviewed.

Resume: YES- A resume is required as part of your application, however, it may not be used for initial shortlisting purposes.

Questionnaire: YES- You will need to complete a comprehensive questionnaire to demonstrate how you meet the job requirements. Include all relevant information about your educational accomplishments and employment history including job titles, start and end dates (month and year) of your employment, and how you obtained your relevant experience. The questionnaire will take approximately 60 minutes to complete.

Find more information on the recruitment process, including helpful tips and videos about the application process, visit the Your Job Application page of MyHR. Gain insights into the hiring journey by joining a Career Conversation . Applications will be accepted until 11:00 pm Pacific Time on the closing date of the competition. If you are experiencing technical difficulty applying, visit the Technical Assistance page of MyHR.

Job Category
Administrative Services