Co-op Student, Health Care Operations

Overview

The Health Care Operations department of WorkSafeBC is looking for 1 Co-op Student, Payment Services to join our team to assist in the processing of accounts for all health care related expenses associated with claims.

If you are interested in applying your talents and knowledge and gaining valuable experience to support worker health and safety, we want to hear from you. This is an eight-month temporary opportunity start in January 2025.

How you’ll make a difference: You’ll apply what you’ve learned in your post-secondary program to benefit workers and employers across B.C.

Where you’ll work

At WorkSafeBC, we offer a hybrid work model that combines the convenience of working remotely with the dynamism of working in one of our offices, based on the operational needs of the position.

In this role, you will work primarily from our Richmond office with some flexibility to work from your home in B.C.

What you’ll do

On Day 1 in this role, you will get a chance to meet your manager and get acquainted with your team. You will spend time setting up administrative and technological essentials, and completing onboarding tasks, including security and payroll setup.

During your first weeks, your manager will discuss with you the goals for your role and how to align them with the team’s vision. You will also be partnered with a mentor from your team, and together you will engage in a comprehensive onboarding program designed to equip you for success. Additionally, you will learn how our department contributes to the overall business strategy and supports the organization’s mandate.

• Handle and process incoming invoices, clean and forward reimbursement requests from injured workers to the appropriate department.
• Assist in processing health care accounts for services and goods provided to injured workers
• Determine the validity of health care related charges via validation queues
• Support the review and streamlining of the workflow processes by gathering data, testing and validating current practices
• Prepare correspondence and communicate with claimants and other related parties when health care benefits are adjudicated
• Assist in identifying and correcting accounts incorrectly billed; calculate and process credits on accounts incorrectly paid

Is this a good fit for you?

We’re looking for someone who can:

• Use strong analytical skills to review data and information.
• Demonstrate a high level of quality and accuracy.
• Communicate both in writing and verbally, to professionally interact with WorkSafeBC claimants, staff and health care providers.
• Demonstrate self-motivation and an ability to work with limited supervision.

Learn more: Hear from past co-op students on what it’s like to work here.

Your background and experience

• Enrolled in a post-secondary program in accounting or business administration or arts programs
• Strong proficiency with Microsoft Office software suite (Excel, Word).
• Previous co-op or relevant work experience in an office environment preferred.

Important to know

Before we can finalize any offer of employment, you must:

• Confirm you’re legally entitled to work in Canada
• Confirm you’re a registered student at a post-secondary institution

WorkSafeBC’s COVID-19 Employee Mandatory Vaccine Policy (the “Policy”) is suspended effective January 9, 2023, however we reserve the right to re-implement it in response to changes in the public health landscape, including public health orders. We are committed to the protection, health, and safety of our employees and our Communicable Disease Prevention Program and related protocols remain in effect.

Who are we?

At WorkSafeBC, we promote safe and healthy workplaces across British Columbia. We partner with workers and employers to save lives and prevent injury, disease, and disability. When work-related injuries and diseases occur, we provide compensation and support injured workers in their recovery, rehabilitation, and safe return to work. We’re honoured to serve the 2.49 million workers and 263,000 registered employers in our province.

What’s it like to work at WorkSafeBC?

It’s challenging, stimulating, and rewarding. Our positions offer diversity and opportunities for professional growth. Every day, the work we do impacts people and changes lives. What we do is important, and so are the people we do it for.

Our ability to make a difference relies on building a team with a rich variety of skills, knowledge, backgrounds, abilities, and experiences that reflects the diversity of the people we serve. We are committed to fostering a welcoming, inclusive, and supportive work culture where everyone can contribute as their best, authentic self.

Learn more: Discover who we are .

Our Benefits

As a member of our team, you’ll have access to services and benefits that help you get the most out of work – and life. Along with a competitive salary, your total compensation package includes:

• 4% in lieu of benefits
• 4% in lieu of vacation

Salary – $23.05/hour

Want to apply?

• A cover letter, resume and transcript are required. Your cover letter should state your availability (four or eight months).
• Submit all documents in one file (either Word or PDF files).

• We encourage all qualified applicants to apply. If you require an accommodation in the assessment process, please email Recruitment Testing Accommodation (SM) when you submit your application.