IT Operations Analyst

Application Deadline:

12/30/2024

Address:
4100 Gordon Baker Road

Job Family Group:

Technology

EDB Platform is searching for the right resource to join our Online Banking Technical Support (OBTS ) Team! You have mainframe experience, are detail oriented and willing to learn about the online world of core banking systems.

The Technical Operations Specialist is accountable for the analysis, application support and monitoring of the system health of Mech, CADS and other core banking systems used for Canadian Deposit processing.

Some Specific Functions of This Role:

• Ensures the quality of the products that technology delivers, working closely with all applications, common services/middleware, and infrastructure teams throughout the development/engineering lifecycle.
• Detects system failures or issues so that defects may be discovered and corrected.
• Generates historical analysis of system health issues and maintains documentation of defects and resolutions.
• Reviews and interprets all documentation related to projects to provide input to the project team on the planning of project related activities.
• Participate in discussions with development team regarding proposed solutions.
• Support project deliverables, working closely with operations and project teams to ensure system changes are successfully implemented.
• Provides on-call support an immediate response to production issues.

Qualifications:

• Experience in z/OS, MVS, TSO, ISPF and JCL is required
• Exposure to CICS, DB2, ESP and NETVIEW is preferrable
• Understanding of SDLC
• Strong analytical skills for complex problem solving
• Detail oriented with strong organizational skills
• Knowledge of the banking/financial industry is an asset
• University degree or college diploma in Computer Science or equivalent

Skills:

• Good collaboration and multi-tasking capabilities
• Strong team collaboration and communication skills
• Demonstrated success in working productively with operations teams, developer peers, and technical specialists such as architects and DBAs
• Excellent oral and written communication skills
• Ability to learn new skills in dynamic, high-pressure environment
• Willingness to be on-call and provide 24/7 support

Salary :

$60,000.00 – $111,700.00

Pay Type:

Salaried

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

We’re here to help

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/ca/en .

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.