Director, Access & Flow

Position Summary
Are you interested in an opportunity to grow professionally within a positive and progressive culture? Northern Health is seeking a champion with significant management and leadership experience to join us!

The Director, Access and Flow (the Director) is responsible for developing and overseeing Northern Health’s services, transition practices, planning processes, management systems, logistics and operations related to Access & Flow. Leading a team of diverse leaders and subject matter experts, the Director will proactively partner and collaborate with clinical and Medical Leaders to develop a health authority wide network of supports and mechanisms for the portfolio, balancing the effective efficiencies of regional policies and practice standards with facility, program, and community- specific needs. The Director stimulates and supports quality improvement and change management through the use of data, information, Evidence-Informed-Practice guidelines, Provincial and Northern Health goals, policy and research to inform service development and implement region wide change. The Director supports the Executive Director in preparing for Northern Health’s participation at regional and provincial tables and develops collaborations and partnerships with external organizations, counterparts in other health authorities, and associations involved in the development of access and flow services in BC. The Director supports quality patient care and a positive patient/family experience by building an access and flow system to support a care provision model that ensures that the right patient is in the right place at the right time. The Director leads the team that provides expertise, guidance and support to the operational teams, ensuring escalation processes are in place to address barriers to equitable access to services across the continuum of care.

Starting salary will be approximately from $128,298 to $160,372 and will be based on education, training, experience, and salaries of similar positions.

Prince George Prince George is the centre of business, education, health and culture for northern British Columbia and services a rural population of about 300,000. The region’s economic growth and diversification strategies are creating outstanding opportunities for investors, employers and employees. Affordable housing, land prices and transportation costs, due to short and quick commutes; result in one of the lowest costs of living for a city of its size in the province. Additionally, wage rates fall above provincial averages, providing residents of Prince George with a high standard of living in one of BC’s most beautiful regions. The city itself is the 4th largest in British Columbia and has a population of approximately 82,300 local residents and a service centre for nearly 320,000. It is built on the confluence of the Fraser and Nechako rivers. Prince George is the home of the University of Northern British Columbia – Canada’s Green university. The warm, friendly and diverse population attests to a strong and dynamic community spirit. Check out Prince George for more information on what this community has to offer.

What Northern Health has to offer you!
• Comprehensive benefit packages including extended health/dental and a municipal pension plan for part-time and full-time employees. Casuals have the option of paying for benefits.
• Four weeks vacation with one year of continuous service
• Financial Support for Moving Expenses is available for eligible positions
• Employee referral program
• Employer-paid training and leadership development opportunities
• Spectacular outdoor activities and the shortest commutes in BC
• “Loan Forgiveness Programs” are offered through the Federal and BC Government for eligible professions.

IMPORTANT NOTE:
As part of your application process, you will need to upload the following documentation:
• Registration number (if you are part of a regulated profession)
• Any supporting documents regarding education/qualifications for this position.
Examples may include:
• Program certificates or diplomas
• High school/college/university transcripts etc.
• It is also recommended to provide a cover letter and resume

Are you an International Applicant? Before applying for a job with Northern Health, please follow these steps on our Northern Health careers page

Qualfications
• Master’s degree in a relevant clinical field, plus at least seven (7) years of experience, including 3 years progressively senior responsibility for the development, implementation and evaluation of complex service delivery systems, or an equivalent combination of education, training and experience.

Skills and Abilities:
• Excellent interpersonal skills and the ability to maintain effective working relationships with others internal and external to the organization.
• Superior capacity for logistics management – ability to assess, plan and optimize flows within a human services context.
• Demonstrated ability to communicate effectively with patients, family, the public, clinical staff, and internal/external collegial groups.
• Ability to foster an environment that values patient and family-centered care.
• Demonstrated ability to lead, teach and manage change in a multi-disciplinary setting and to guide others toward the goals of a patient transfer and flow service from a regional lens with a commitment to excellence in the provision of patient care.
• Demonstrated ability to work independently and as a member of a team.
• Ability to create, monitor and analyze key performance indicators with continuous quality improvement skills.
• Ability to plan, prioritize and carry out projects in a timely manner.
• Ability to work effectively under pressure with changing priorities and deadlines; ability to resolve conflict.
• Demonstrated knowledge of budget planning and preparation principles, concepts and methods.
• Demonstrated knowledge of research methodology, practices and techniques with excellent investigative, analytical, critical thinking and problem-solving skills.
• Excellent oral and written communication skills.
• Ability to operate related equipment included related software applications (i.e. Windows, Excel).
• Ability and willingness to travel as required.
• BC Driver’s license.

Who we are
Northern Health covers an area of nearly 600,000 square kilometers and offers health services in over two dozen communities and 55 First Nation’s communities. We deliver hospital and community-based health care for a population of 300,000.
Employing more than 7,000 staff throughout the region, Northern Health provides exceptional health services for Northerners, through the efforts of dedicated staff and physicians, in partnership with communities and organizations in Northern BC.
There is a wide variety of career opportunities available in our two dozen hospitals, 25 long-term care facilities, public health units and many other offices providing specialized services.