Band 3 – Senior Manager Support Services

BC Public Service

Posting Title
Band 3 – Senior Manager Support Services

Position Classification
Band 3

Union
N/A

Work Options

Location
Delta, BC V4L 2M1 CA (Primary)

Salary Range
$88,700.00 – $125,700.00 annually

Close Date
10/15/2024

Job Type
Regular Full Time

Temporary End Date

Ministry/Organization
BC Public Service -> Public Safety & Sol General

Ministry Branch / Division
BC Liquor Distribution Branch

Job Summary

About the BCLDB:

The BC Liquor Distribution Branch (LDB) is one of two branches of government that provide oversight for the beverage alcohol and non-medical cannabis industries in the province. The LDB is responsible for the wholesale distribution of liquor and cannabis, and operates the retails brands BCLIQUOR and BC Cannabis Stores.

The LDB is committed to government’s goals of making life better for people in B.C., improving services, and ensuring a sustainable province for future generations. The revenue generated by the LDB helps fund essential public services like health care, education, and community programming. Learn more on the LDB careers page.

The BC Liquor Distribution Branch Wholesale Operations division is the hub of beverage alcohol distribution in British Columbia. There are three business units; Wholesale Supply Chain, Pricing & Imports and Distribution, working in partnership with suppliers to maintain a resilient and responsive supply chain whilst focusing on exceeding our customers’ expectations, and giving back to the communities, we serve. Our stakeholders comprise approximately 1200 agents & suppliers, over 800 retail outlets and 9000 licensed establishments. The Wholesale division’s ethos of continuous improvement through innovative strategies, unmatched relationships and talented teams makes this a vibrant and stimulating environment in which to keep developing your expertise and knowledge.

About this role:

This position is accountable for leading the operational support services team across all shifts as required, including oversight of support services, health and safety, and process improvement. Prime responsibilities include leading teams to motivate them towards achieving department and organizational goals, including professional development, coaching and mentoring of direct reports, developing and recommending operating and capital budget and monitoring spend. The position will work closely with other senior leaders within the distribution department to plan and execute department accountabilities and build collaborative relationships with internal departments such as Labour Relations, Finance, Information Technology, Supply Chain etc.

The Senior Manager, Support Services, will lead continuous improvement initiatives linked to strategic objectives and will ensure key performance indicators are achieved while maintaining and developing an environment where consistent high standards of safety, accuracy and efficiency are achieved by implementing best practices inherent in all aspects of this position including policy, standard operating procedures and safety training.

A criminal record check is required.

This position operates in a multi-shift facility. The successful candidate must be able to travel occasionally, sometimes overnight.

For complete details about this opportunity, including accountabilities, please refer to the attached job description, also located in the Additional Information section at the bottom of the posting.

An eligibility list for permanent or temporary future opportunities may be established.

Position requirements:

Education and Experience:

  • Secondary (high) school diploma or equivalent certificate.
  • A minimum of 5 years recent experience (occurring in the last 10 years) working within a wholesale environment.
  • A minimum of 3 years recent experience leading teams in a health and safety, training, customer care, or continuous improvement role.
  • Experience with developing process design and process mapping.
  • Experience with developing and writing Standard Operating Procedures.
  • Experience with project management and change management.

Preference may be given to those candidates with any of the following:

  • Degree/diploma in business administration, operations management, or related.
  • Experience working in a unionized environment.

Application instructions:

To be considered for this position, your application must clearly demonstrate how you meet the education and experience as outlined in the position requirements section above. Applicants selected to move forward in the hiring process may be assessed on the knowledge, skills, abilities and competencies as outlined in the attached Job Description. Applicants must meet the requirements as described below to be considered:

  • A cover letter is required as part of your application. The content and/or format of your cover letter may be evaluated as part of the assessment process. Your cover letter must contain information detailing how your qualifications meet the position requirements as listed in the job posting.
  • Ensure your resume includes your educational accomplishments, employment history including start and end dates (month and year) of your employment, and any relevant information that relates to the job to which you are applying.

For specific position-related enquiries, please contact Rebecca Levick, HR Advisor at rebecca.levick@bcldb.com .

Only applications submitted using the BC Public Service Recruitment System on this website will be accepted. For more information about how to create or update your profile, please refer to the attached Application Instructions or refer to the Job Application page on the MyHR website. If you are experiencing technical difficulty applying for a competition, please send an e-mail to BCPSA.Hiring.Centre@gov.bc.ca before the stated closing time, and they will respond as soon as possible to assist you.

Note: Applications will be accepted until 11:00pm Pacific Time on the closing date of the competition.

Working for the BC Public Service:

The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.

The Indigenous Applicant Advisory Service is available to applicants that self-identify as Indigenous (First Nations, status or non-status, Métis, or Inuit) seeking work or already employed in the BC Public Service. For guidance on applying and interviewing, please contact IndigenousApplicants@gov.bc.ca or 778-405-3452.

The BC Public Service is an award-winning employer and offers employees competitive benefits, great learning opportunities and a chance to engage in rewarding work with exciting career development options. For more information, visit What the BC Public Service Offers .

Job Category
Leadership and Management